Access Guide
Summary
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Services Available
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- In this store these services are available; National/Health Lottery and Costa Coffee Express.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store does not have its own parking facilities.
- There are 6 standard bays and 1 disabled bay out the front of the row of shops on Lower Blandford Road. There is also a public car park on Story Lane behind the shop which has disabled and standard bays.
- For more information onhttps://en.parkopedia.co.uk/parking/carpark/story_lane/bh18/broadstone/?arriving=202109200900&leaving=202109201100 please click here (opens new tab).
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is 45 metres away on Lower Blandford Road with direct links to Poole and Bournemouth.
- For more information on Buses around Bournemouth and surrounding areas please click here (opens new tab).
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By Train
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- The nearest train station is Poole.
- Poole Station is 3.4 miles away from the store with direct links to London Waterloo and Weymouth.
- For more information on South Western Railway please click here (opens new tab).
- For more information on National Rail Enquiries please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- Colleagues on the tills to the left as you enter can provide assistance.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (large).
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Comments
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- Photograph 1 shows the chair available if needed.
- Photograph 2 shows the defibrillator in store.
- Photographs 3 and 4 show the baskets and trolleys available.
Public Parking
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On Street Blue Badge Parking
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- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on Lower Blandford Road.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 200cm x 490cm (6ft 7in x 16ft 1in).
- There are not parking charges for the on street Blue Badge parking bay(s).
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is for 3 hours. only.
- There are 6 standard bays and 1 disabled bay out the front of the row of shops on Lower Blandford Road. The disabled bay has no charge - with the only restriction being a 3 hour limit with no return with 1 hour.
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on Lower Blandford Road.
- The standard bays (6) have no charge but only allow for 30mins stays with no return within the hour within the hours of 8am and 6pm Monday to Saturday. There is also a public car park on Story Lane behind the shop which has disabled and standard bays.
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Public Car Park
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- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Story Lane.
- The name of the car park is Story Lane Car Park.
- There is a/are Blue Badge parking bay(s) available within the car park.
- The car park is on the road behind the shop. The link for more information on the car park is in the 'Getting Here' section.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Approach (From the right of the store as faced)
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Approach
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- The surface of the approach is tarmac.
- The approach surface is uneven in places.
- There are bollards on the approach.
- The height of the bollard(s) is 82cm.
- The bollards do not contrast visually with the tarmac.
- The minimum width between the bollards is 143cm.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient and has no handrails.
- There is a level landing at the top of the ramp/slope.
Approach (From the left-side of the store as faced)
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Approach
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- The surface of the approach is tarmac.
- The approach surface is uneven in places.
- There are bollards on the approach.
- The height of the bollard(s) is 100cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 152cm.
- There is step-free access on the approach.
- There is a ramp with a very easy incline.
ATM(s)
- The ATM(s) is/are located to the left-hand side of the store as faced from outside.
- The ATM(s) is/are 7m from the main entrance to the store.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 71cm.
- The bollards contrast visually with the tarmac.
- The minimum width between the bollards is 120cm.
- The controls/screen heights vary between 90cm and 119cm.
- There is not a lowered ATM available.
- One of the bollards is near the edge of the ATM so access up to the machine, which has a very slight slope, is from the right hand-side.
Entrance
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Entrance
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- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Tesco Express'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 144cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 148cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 117cm.
- The hand sanitiser is on the left as you enter (Photograph 4).
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Ramp/Slope
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- The ramp/slope is located in front of the door.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 90cm.
- Some aisles are narrowed by product bins.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- Background music is only played at certain times.
- Music is played at Christmas.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
- Signage is over most aisles.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the left once you enter the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are self-service checkout(s) and staffed checkout(s).
- There are 2 staffed and 3 self-service machines.
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; at checkout 1 of 2 (on the left hand-side).
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); till 1.
- The hearing assistance system(s) was/were tested on 21/09/2021.
- The hearing assistance system(s) was/were working at the time of testing.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 110cm and 130cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
- There are two different types of self-service machines with the lowest being 11-130cm high and the higher two being 128-148cm high.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.