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Summary

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• Services Available View
  • In this store these services are available; Costa Coffee Express and National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

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Getting Here

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• Parking View
  • The store has its own parking facilities.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • The nearest bus stop is 110 meters away on Plaistow Lane with direct links to New Addington, Bromley South and Princess Royal Hospital.
  • For more information on TFL Buses please click here (opens new tab).
• By Train View
  • The nearest train station is Sundridge Park .
  • The nearest railway station is 320 meters away with direct links to Bromley North, and Grove Park.
  • For more information on Southeastern Trains please click here (opens new tab).
  • For more information on Sundridge Park Station please click here (opens new tab).

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Parking

• The store does have its own parking facilities.
• The car park is located Nichol Lane.
• The car park type is open air/surface.
• The car park does have a height restriction barrier.
• The maximum height of the restriction barrier is 360cm (11ft 10in).
• The car park surface is tarmac.

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• Parking View
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 1 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 470cm.
  • The Blue Badge parking bays have a marked zone to one side but not at the rear.
  • At the time of the survey the marked zone was partially obstructed by trolleys.
• Paying View
  • Parking is free for up to 30 minutes.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The entrance is not clearly visible from the car park.
  • The route from the car park to the entrance is not clearly signposted.
  • Pedestrian walkways are not available in the car park.
  • The surface on the approach to the entrance(s) is tarmac.
  • Tactile paving is located on the slight slope from car park to path (see photograph 6).
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

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Getting Help and Assistance

• There is a colleague available for help and assistance.
• Assistance is available from a colleague at Customer Services.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (shallow).
• There is a water bowl available for assistance dogs.

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Approach

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• Approach View
  • The surface of the approach is tarmac and block paving.
  • The approach surface is uneven in places.
  • There are bollards on the approach.
  • The height of the bollard(s) is 101cm.
  • The bollards contrast(s) visually with the paving.
  • The minimum width between the bollards is 108cm.
  • Approach slopes from pathway towards the store entrance.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has no handrails.

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Entrance

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• Entrance View
  • This information is for the entrance located at the front of the store.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO express'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • There are bollards at the entrance doors.
  • The height of the bollard(s) is 105cm.
  • The bollards do contrast visually with the paving.
  • The minimum width between the bollards is 110cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 115cm.

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Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • Some aisles are obstructed by product bins and floor to ceiling pillars (see photographs 1, 2, 3, 4 & 5).
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.
  • A seat can be made available if required.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.

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Checkouts

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• Checkout Area View
  • The checkout(s) is/are located on the left as you enter the store.,
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are staffed checkout(s) and self-service checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 90cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 70cm.
  • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The type of system is a fixed loop.
  • Some of the hearing assistance systems are signed.
  • Colleagues are trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); 1 & 3.
  • The hearing assistance system(s) was/were tested on 10/06/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 85cm and 130cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

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Toilet with Adaptations

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.

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ATM(s)

• The ATM(s) is/are located to the right of the entrance.
• The ATM(s) is/are 25m from the entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 100cm.
• The bollards have a visual identification band.
• The minimum width between the bollards is 120cm.
• The controls/screen heights vary between 90cm and 125cm.
• There is not a lowered ATM available.