Access Guide
Petrol Station Summary
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Services Available
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- The following services are available at this petrol station; Hand Car Wash, Pay at Pump, Vended Coffee and Air & Water unit.
Getting Here
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Parking
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- The store has its own parking facilities.
- Additional parking is not available at the petrol station.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- There is a bus stop directly outside the entrance to the Tesco store. Services from this stop are the 436, 437, 514, 515, 593, 637, C and C2.
- For more information on bus services please click here (opens new tab).
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By Train
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- The nearest train station is Byfleet & New Haw.
- Byfleet & New Haw Station is approximately 0.6 miles (12-13 minute walk) away with direct links to London Waterloo and Guildford.
- For more information on timetables and ticket prices please click here (opens new tab).
- For more information on Byfleet & New Haw Station please click here (opens new tab).
Petrol Station Forecourt
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Forecourt and Pumps
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- Colleagues are able to provide assistance at the pumps.
- To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height range of the pump controls/screen is 120cm to 160cm.
- The height of the fuel pump nozzle slot is 140cm.
- There are not lowered pay at pump screens available.
- The paper towel dispenser(s) is/are at a height of 85cm.
- The disposable glove dispenser(s) is/are at a height of 95cm.
- The tyre pressure machine control heights vary between 137cm and 147cm.
- The height of the tyre pressure pump slot is 108cm.
- The height of the water pump slot is 108cm.
Entrance
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Entrance
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- This information is for the entrance located at the front of the shop.
- The entrance area/door is clearly signed.
- This entrance is signed with 'ENTRANCE'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 80cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There is a/are hand sanitiser(s) in this area.
- There is a hand held sanitiser at the entrance.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Shop
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Access and Circulation
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- There is step-free access throughout.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 75cm.
- The one-way aisle to the exit is 75cm wide (photograph 5).
- The lighting levels are moderate to good.
- A seat can be made available if required.
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Checkout Area
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- The checkout(s) is/are located as you enter and near the exit.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 103cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a hearing assistance system at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; both checkouts.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 20/10/2021.
- The hearing assistance system was working at the time of testing.
Exit
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Exit
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- This information is for the exit located to the far left as you enter.
- The exit area/door is clearly signed internally.
- This exit is signed with 'EXIT'.
- There is ramped/sloped access at this exit.
- There is a canopy or recess which provides weather protection at this exit.
- There is a dark mat or floor marking at this exit area which may look like a hole to some people.
- The exit door(s) does not/do not contrast visually with its immediate surroundings.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 80cm.
- There is a small lip on the threshold of this exit, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located beyond the door.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.