Access Guide
Summary
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Services Available
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- In this store these services are available; National/Health Lottery and Costa Coffee.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store does not have its own parking facilities.
- The store is located in Broughty Ferry town centre on Brook Street.
There are Blue Badge bays on Brook Street opposite the store. Parking is free for Blue Badge holders.
There is standard pay and display on-street parking on Brook Street with a 45 minute maximum stay.
The nearest public car park is Queen Street Broughty Ferry, which has Blue Badge bays that are temporarily suspended. - For more information onhttps://broughtyferry.co.uk/community/parking please click here (opens new tab).
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- Buses stop outside the store on Brook Street. The bus stops are served by Stagecoach buses route 206 and Moffat & Williamson buses route 88.
For more information on Stagecoach Bus Services please click here (opens new tab)
For more information on Moffat-Williamson Bus Services please click here (opens new tab).
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By Train
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- The nearest train station is Broughty Ferry.
- Broughty Ferry Station is located on Gray Street, approximately 140m from the store. Broughty Ferry is a Category A station. Both platforms are fully accessible and there is a level crossing between the platforms.
The booking office and ticket machines are not accessible but assistance is available.
A ramp is available for access to trains. - For more information on Broughty Ferry Station please click here (opens new tab).
- For more information on local and national train services please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please speak to a colleague at the checkout.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- A bowl can be provided for assistance dogs if required.
The defibrillator is located next to the checkout.
Public Parking
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On Street Blue Badge Parking
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- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on Brook Street.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 210cm x 600cm (6ft 11in x 19ft 8in).
- There are not parking charges for the on street Blue Badge parking bay(s).
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on Brook Street.
- On-street parking is pay and display, and limited to 45 minutes.
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Public Car Park
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- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Queen Street.
- The name of the car park is Queen Street Broughty Ferry.
- There is a/are Blue Badge parking bay(s) available within the car park.
- The Blue Badge bays in the car park are temporarily suspended. There is electric car charging in this car park.
Alternative public parking is available in Fort Street (no Blue Badge bays) and Brook Street which has 3 Blue Badge bays. There is a height limit to access from Brook Street. To avoid the height limit there is narrow access via Long Lane off St Vincent Street.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
- Additional Public Parking Information View
ATM(s)
- The ATM(s) is/are located to the right of the store entrance.
- The ATM(s) is/are 5m from the entrance.
- The height of the ATM(s) controls/screens is 96cm.
- There is not a lowered ATM available.
Entrance
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Entrance
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- This information is for the entrance located at the front of the store on Brook Street.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 147cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 156cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 102cm.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 95cm.
- There are product displays and promotional stands at the ends of aisles which reduces the overall width of the aisles.
- The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located on the right as you enter the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are staffed checkout(s) and self-service checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 91cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 71cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 2 and 3 (to the right).
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 2 and 3.
- The hearing assistance system(s) was/were tested on 23/03/2021.
- The hearing assistance system(s) was/were working at the time of testing.
- The hearing assistance system at checkout 2 was working, the one at checkout 3 was not working.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 63cm and 134cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.