Access Guide
Petrol Station Summary
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Services Available
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- The following services are available at this petrol station; Costa Coffee Express, Pay at Pump and Air & Water unit.
Getting Here
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Parking
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- The store has its own parking facilities.
- Additional parking is not available at the petrol station.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop to the store is Winship Road located on Cambridge Road. The 2citi, 9 and 604 services stop here.
- For more information on Stagecoach services please click here (opens new tab).
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By Train
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- The nearest train station is Cambridge North.
- Cambridge North is approximately 1.3 miles (27 minute walk) away from the store.
- For more information on Greater Anglia please click here (opens new tab).
- For more information on Cambridge North Station please click here (opens new tab).
Petrol Station Forecourt
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Forecourt and Pumps
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- Colleagues are able to provide assistance at the pumps.
- To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
The MyHailo app can also be used. - An App can be used at this petrol station to inform colleagues of arrival.
- The App(s) used at this petrol station is/are; MyHailo.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height range of the pump controls/screen is 120cm to 141cm.
- The height of the fuel pump nozzle slot is 117cm.
- There are not lowered pay at pump screens available.
- The paper towel dispenser(s) is/are at a height of 92cm.
- The disposable glove dispenser(s) is/are at a height of 97cm.
- The tyre pressure machine control heights vary between 84cm and 128cm.
- The height of the tyre pressure pump slot is 100cm.
- The height of the water pump slot is 100cm.
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Out of Hours Payment Counter
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- There is stepped access to the counter.
- The counter is not clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The height of the counter is 123cm.
- There is not a lowered section of the counter.
- There is a hearing assistance system at the counter.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 23/02/2021.
- The hearing assistance system was not fully functional at the time of testing.
- There is a 10cm step between the forecourt and out of hours counter.
ATM(s)
- The ATM(s) is/are located to the right of the petrol station building.
- The ATM(s) is/are 8m from the accesible entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 96cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 112cm.
- The controls/screen heights vary between 95cm and 134cm.
- There is not a lowered ATM available.
Entrance (Main Entrance)
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Entrance
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- This information is for the entrance located at the front right of the petrol station building.
- The entrance area/door is not clearly signed.
- There is stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 80cm.
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 2 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 13cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is not a/are not handrail(s) at the step(s).
Entrance (Accessible Entrance)
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Entrance
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- This information is for the entrance located at the side of the petrol station building.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are single width.
- The width of the door opening is 110cm.
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Ramp/Slope
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- The ramp/slope is located leading from the forecourt to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up the ramp.
Shop
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Access and Circulation
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- There is step-free access throughout.
- The majority of aisle widths are 150cm+.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
- A seat cannot be made available if required.
- Background music is played at all times.
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Checkout Area
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- The checkout(s) is/are located straight ahead as you enter from the accessible entrance.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the standard checkout(s).
- The standard checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 102cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are not accessible from the standard checkout(s).
- There is not a hearing assistance system at the staffed checkout(s).
- Colleagues are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 22/02/2021.
- The hearing assistance system was working at the time of testing.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.