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Tesco Canford Cliffs Express

31-37 Haven Road, Poole, Dorset, BH13 7LE

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Access Guide

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Overview

Parking

  • Car Park View
    • The car park is located to the rear of the store.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay is clearly marked and signposted.
    • The Blue Badge parking bay dimensions are 219cm (width) x 450cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 106cm.
    • The nearest designated bay is 58m from the entrance.
    • The most accessible route from the Blue Badge parking has a slight slope.
    • This route has uneven surfaces.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Public Parking View
    • On-street standard parking is available.

Entrance

  • This entrance is located at the front of the store, on Haven Road.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 150cm.
  • The doors have a medium colour contrast.
  • There are security barriers at the entrance.
  • There is step-free access via a slope as you enter.
  • The slope has a slight gradient.

Supermarket

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 120cm - 150cm.
  • Some aisles did have obstructions at the time of the survey, these included: product bins and product displays.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving and sliding door display cabinets.
  • Some flooring is shiny.
  • There is background noise.
  • There is product signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Staffed Checkouts

  • The staffed checkout area is located to the left after you enter the store.
  • The store has payment counters.
  • There is step-free level access to the staffed checkout area.
  • Payment Counter View
    • The payment counter surveyed is located to the left after you enter the store.
    • Signage is not provided for the counter.
    • The height of the counter is 70cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 103cm.
    • The payment machine is portable.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels vary due to the use of large glazed walls.

Self-Service Checkouts

  • The self-service checkout area is located to the left after you enter the store.
  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket shops.
  • Lowered self-service touchscreens are not available.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a basket shop touchscreen.
    • The height of the touchscreen display ranges from 112cm to 133cm from the floor.
    • The touchscreen has the following accessibility aids: adjustable font size.
    • The height of the scanner is 103cm.
    • The height of the loading area is 45cm.
    • The height of the packing area is 73cm.
    • The card payment machine is at a height of 97cm.
    • The payment machine is portable.
    • Assistance is available at the self-serve checkouts.