Access Guide
Summary
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Services Available
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- The following Tesco services are available at this store; Tesco Collect+ services.
- In this store these services are available; Costa Coffee Express and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store has its own parking facilities.
- Cardenden lies east of Lochgelly. The store is located on the B921 Station Road in Cardenden.
The free car park is situated behind the store, accessed from Station Road. There are 2 Blue Badge bays. The maximum free standard parking is limited to 30 minutes. There is no limit for Blue Badge holders.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- Buses stop on Station Road (Gammie Place) and Cardenden Road.
Cardenden is served by bus routes 13, 18A, 32, 32A, 33, 33A, DE1, LG6, LG7, LG8, SH9, SH10, SH11 and SN1.
Bus services are run by the Stagecoach Bus Company. - For more information on Stagecoach bus services in east Scotland please click here (opens new tab).
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By Train
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- The nearest train station is Cardenden.
- Cardenden Station is located on Main Road, approximately 350m (0.2 miles) south of the store.
Cardenden is a Category B station. Access is level to platform 1. There is a steep ramp to platform 2. There is a connecting footbridge with stairs between platforms or a 300m sloped connection via the road under the rail bridge.
There is not an accessible booking office or ticket machines. There is a ramp to access the trains. - For more information on services and facilities at Cardenden station please click here (opens new tab).
- For more information on local and national train services please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please speak to a colleague at the checkout.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is a Tesco Collect+ service in the store.
- Tesco Collect+ services for customers are located at any checkout.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The defibrillator is located to the right of the checkouts on the front wall.
A bowl of water for assistance dogs can be provided upon request.
In emergencies the staff canteen would be used as a place of safety.
Wheeled baskets are available.
Parking
- The store does have its own parking facilities.
- The car park is located at the rear of the store off the B981 Station Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
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Parking
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- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are signposted and have markings which are faded.
- There is/are 2 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 245cm x 490cm.
- The Blue Badge parking bays have a marked zone to one side but not at the rear.
- The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
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Paying
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- Parking is free for up to 30 minutes.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is clearly visible from the car park.
- Pedestrian walkways are available in the car park.
- The surface on the approach to the entrance(s) is tarmac.
- There is a pedestrian crossing between the designated Blue Badge parking bays and the entrance.
- The pedestrian crossing has a dropped kerb from the Blue Badge parking bays and has a dropped kerb leading to the approach to the entrance(s).
- The pedestrian crossing has tactile paving on both sides.
- The pedestrian crossing markings are very faded.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
ATM(s)
- The ATM(s) is/are located at the front of the store on Station Road.
- The ATM(s) is/are 15m from the store entrance.
- The height of the ATM(s) controls/screens is 93cm.
- There is not a lowered ATM available.
Approach (Station Road to the Store Entrance)
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Approach
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- The surface of the approach is tarmac.
- The approach surface is uneven in places.
- There are bollards on the approach.
- The height of the bollard(s) is 100cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 146cm.
- There is step-free access on the approach.
- A bin and sign reduce the width of the walkway as you approach the entrance to a minimum of 110cm.
There is a dropped kerb in front of the entrance on the left as you approach.
Entrance
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Entrance
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- This information is for the entrance located at the side of the store.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 136cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 123cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 118cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- There are pillars and product displays, promotions that reduce the width of some aisles.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the right as you enter, at the front of the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 91cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 1 and 3.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 1 and 3.
- The hearing assistance system(s) was/were tested on 25/03/2021.
- The hearing assistance system(s) was/were working at the time of testing.
- The hearing assistance systems on both checkouts were working.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.