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Tesco Cardiff Tyn-y-parc Express

Tyn-Y-Parc Road, Cardiff, CF14 6BN

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Access Guide

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Express with Petrol Station Summary ( - Copy 1)

Getting Here

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • For help and assistance please go to the checkouts or approach any member of staff around the store.
  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • There is not a colleague trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is a seat/chair available within the store.
  • There is a defibrillator in store.
  • The types of trolley available at this store include; standard (shallow).
  • There is a water bowl available for assistance dogs.
  • There is not a Tesco Grocery Click+Collect service in the store.
  • There is not a Tesco Collect+ service in the store.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

Petrol Station Forecourt

Parking

  • The store does have its own parking facilities.
  • The car park is located off Tyn-Y-parc.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac and block paving.
  • Parking View
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
    • Additional parking is available outside the petrol station.
  • Blue Badge Parking View
    • There is not a/are not Blue Badge parking bay(s) available.
  • Paying View
    • Parking is free for up to 30 minutes.
    • Parking is free for 20 minutes for all customers. Penalty charges apply thereafter.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is not clearly visible from the car park.
    • The route from the car park to the entrance is not clearly signposted.
    • Pedestrian walkways are not available in the car park.
    • The surface on the approach to the entrance(s) is tarmac and block paving.
    • There is a pedestrian crossing from the car park that leads to a walkway alongside the store. There is tactile paving on one side. There are also bollards that are 110cm high with a 140cm gap between. They do not have identification bands.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Approach (Approach from Petrol station forecourt)

  • Approach View
    • The surface of the approach is tarmac and block paving.
    • The approach surface is uneven in places.
    • There are bollards on the approach.
    • The height of the bollard(s) is 105cm.
    • The bollards do not contrast visually with the paving.
    • The minimum width between the bollards is 170cm.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient.
    • There is not a level landing at the top of the ramp/slope.

Approach (Pedestrian approach from Tyn-Y-parc)

  • Approach View
    • The surface of the approach is block paving.
    • The approach surface is uneven in places.
    • Approach from Tyn-Y-parc is via a pedestrian crossing that then meets the slight slope just prior to entrance. There is tactile paving on the store side of the crossing.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient.
    • There is not a level landing at the top of the ramp/slope.

ATM(s)

  • The ATM(s) is/are located ATM is located to the left of the petrol station shop .
  • The ATM(s) is/are 18m from the entrance.
  • There are bollards on the approach to the ATM(s).
  • The height of the bollard(s) is 100cm.
  • The bollards do not contrast visually with the paving.
  • The minimum width between the bollards is 155cm.
  • The controls/screen heights vary between 95cm and 120cm.
  • There is not a lowered ATM available.
  • There are additional "seasonal" bins and barriers that currently obstruct the ATM access.

Entrance

  • Entrance View
    • This information is for the entrance located to the right of the shop front.
    • This entrance is signed with 'TESCO express'.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 120cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There are security pillars at the entrance doors.
    • The security pillars do contrast visually with the flooring.
    • The minimum width between the security pillars is 125cm.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 118cm.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the store.
    • The majority of aisle widths are 150cm+.
    • The minimum aisle width is 150cm.
    • Some product bins obstruct the aisles.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
    • Resting/seating areas are not available in this store.
    • A seat can be made available if required.
  • Signage View
    • Overhead aisle signage is provided.
    • The colour, design and typeface of signs is not consistent throughout the store.
    • Dementia friendly signage is not provided.

Shop

  • Access and Circulation View
    • There is step-free access throughout.
    • The majority of aisle widths are 150cm+.
    • The minimum aisle width is 150cm.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
    • A seat can be made available if required.
  • Checkout Area View
    • The checkout(s) is/are located to the left as you enter the store .
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are clearly signed.
    • The lighting levels at the checkout(s) are good.
    • There is a/are staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 90cm.
    • There is a lowered section at the staffed checkout(s).
    • The height of the lowered section at the staffed checkout(s) is 70cm.
    • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a hearing assistance system at the staffed checkout(s).
    • The following staffed checkout(s) have a hearing assistance system; checkout far left.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Colleagues are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 19/10/2021.
    • The hearing assistance system was working at the time of testing.

Accessible Toilet(s)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located To the left as you enter the store.
    • This accessible toilet is approximately 25m (27yd 1ft) from the entrance.
    • There is step-free access into the accessible toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from Customer service desk.
    • There is written text signage on or near the toilet door.
    • The contrast between the external door and wall is poor.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 88cm (2ft 11in).
    • The contrast between the internal door and wall is poor.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 148cm x 195cm (4ft 10in x 6ft 5in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 140cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a wall which acts as a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is twist turn mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 140cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is poor.

Standard Toilet(s)

  • Standard toilet facilities are not available.