Access Guide
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please go to customer service or to the check outs.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Summary
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Services Available
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- In this store these services are available; National/Health Lottery and Vended Coffee.
Getting Here
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Parking
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- The store has its own parking facilities.
- The nearest bus stop is 0.1 miles away on Ballymoney Road with direct links Ballymena Circular and Wellington Street.
- For more information on Translink please click here (opens new tab).
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By Bus
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- There is not a bus stop within 150 metres of the store entrance.
- The nearest bus stop is approximately 0.3 away on Ballymoney Road with direct links to Ballymena and Ballymena Circular.
- For more information on Translink please click here (opens new tab).
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By Train
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- The nearest train station is Ballymena.
- The station is approximately 0.7 miles away from the store with direct links to, Great Victoria Street Train, Derry Londonderry and Portrush Train.
- For more information on Translink please click here (opens new tab).
Parking
- The store has shared parking facilities.
- The car park is located Ballymoney Road.
- The car park type is open air/surface.
- The car park surface is tarmac.
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Parking
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- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is not a/are not Blue Badge parking bay(s) available.
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Paying
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- Parking is free for up to 30 minutes.
- Payment signs are provided.
- Payment machines are located throughout the car park.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Entrance
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Entrance
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- This information is for the entrance located to the front of the venue.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Tesco Express'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 130cm.
- The minimum width between the security pillars is 130cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 100cm.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- Background music is only played at certain times.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located beyond the entrance to your left.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; checkout 3.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); checkout 3.
- The hearing assistance system(s) was/were tested on 13/07/2021.
- The hearing assistance system(s) was/were working at the time of testing.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.