You are on Summary. Skip to the next section.

Summary

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• Services Available View
  • In this store these services are available; Costa Coffee Express and National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store has shared/public parking facilities.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • The bus stop is located on Windleaves Road 150m from entrance. There are services to Chelmsley Wood and Solihull.
  • For more information on bus times please click here (opens new tab).
• By Train View
  • The nearest train station is Water Orton.
  • The nearest station is 1.5 miles.
  • For more information on timetables please click here (opens new tab).
  • For more information on Water Orton station please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• For assistance please go to the checkouts located to the left of the entrance.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is not a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (shallow).
• There is a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a Tesco Collect+ service in the store.
• There is a portable hearing assistance system.
• Colleagues are trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 20/07/2021.
• The hearing assistance system was working at the time of testing.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Public Parking. Skip to the next section.

Public Parking

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• On Street Blue Badge Parking View
  • There is a large disabled space as shown in photographs 1 and 2.
• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Green Lane.
  • There are 10+ spaces directly in front of the store and 1 space reserved for disabled parking.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is tarmac.
  • There are bollards on the approach.
  • The height of the bollard(s) is 80cm.
  • The bollards do not contrast visually with the tarmac.
  • The minimum width between the bollards is 160cm.
  • There is step-free access on the approach.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the left of the entrance of the store.
• The ATM(s) is/are 5m from the entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 80cm.
• The bollards do not contrast visually with the tarmac.
• The minimum width between the bollards is 160cm.
• The controls/screen heights vary between 80cm and 112cm.
• There is not a lowered ATM available.
• There is a bollard directly in front of the ATM, please refer to photograph 1.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located Green Lane.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO express'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 150cm.
  • There are security pillars at the entrance doors.
  • The minimum width between the security pillars is 160cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 120cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are not 150cm+.
  • The minimum aisle width is 140cm.
  • Aisle 4 is obstructed by permanent pillars as shown in photographs 1 and 2. The narrowest width here is 87cm.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the left as you enter.
  • There is step-free access to the checkout(s).
  • There is not a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are not clearly signed.
  • The lighting levels at the checkout(s) are moderate to good.
  • There is a/are staffed checkout(s) and self-service checkout(s).
  • There are some product bins reducing the width of aisles near the checkouts.
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is/are placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 90cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 70cm.
  • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; 1 and 2.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is not/are not signed.
  • Colleagues are trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); 1 and 2.
  • The hearing assistance system(s) was/were tested on 20/07/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
  • There are 2 staffed checkouts and 3 self-serve checkouts.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 70cm and 145cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
  • There is a further self-serve checkout with a height of 65cm and the bagging area is 50cm height.
• Comments View
  • 1 self-service checkout was obstructed temporarily.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.