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Getting Here

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• Parking View
  • The store has shared/public parking facilities.
  • For more information onhttps://en.parkopedia.co.uk/parking/carpark/newton_close/me5/chatham/?arriving=202103281200&leaving=202103281400 please click here (opens new tab).
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • Buses that serve the Lordswood area of Chatham: 177 from Gillingham King Street to Walderslade Alexandra Hospital 166 from Chatham Railway Station to Lordswood Close.
  • For more information on Arriva bus service information for the number 166 bus please click here (opens new tab).
• By Train View
  • The nearest train station is Chatham train station .
  • Via car from Chatham train station to Tesco Express, Lordswood-11 min (4.3 miles) via Maidstone Rd and Walderslade Rd.
  • For more information on Chatham train station please click here (opens new tab).
  • For more information on Southeastern railway travel information please click here (opens new tab).

You are on Summary. Skip to the next section.

Summary

• Tesco Chatham Lords Wood Express link (new tab) - click here.

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• Services Available View
  • In this store these services are available; National/Health Lottery and Costa Coffee Express.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• Any available colleague can help and asist.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• There is a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• Colleagues are not trained to use the hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Public Parking (Sultan Road Car Park). Skip to the next section.

Public Parking (Sultan Road Car Park)

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• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on Sultan Road.
  • The name of the car park is Sultan Road Car Park.
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • This car park is free of charge up to 20hours for all users.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Approach (Sultan Road car park to Tesco Express main entrance). Skip to the next section.

Approach (Sultan Road car park to Tesco Express main entrance)

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• Approach View
  • The surface of the approach is tarmac and concrete tiles.
  • The approach surface is uneven in places.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a steep gradient and has no handrails.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have resting areas.
• Step(s) View
  • The car park surface is very uneven and the drop down curb has no tactile paving.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the store.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Tesco Express'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
  • There are security pillars at the entrance doors.
  • The height of the bollard(s) is 175cm.
  • The barriers do contrast visually with the flooring.
  • The minimum width between the security pillars is 160cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 120cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 100cm.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats in aisles that might be perceived as holes.
  • The lighting levels are good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
  • Background music is only played at certain times.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the far left of the store.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are not clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are staffed checkout(s) and self-service checkout(s).
• Staffed Checkout(s) View
  • There are no windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 90cm.
  • There is not a lowered section at the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; till no.1 and 3.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); till no.1 and 3.
  • The hearing assistance system(s) was/were tested on 25/03/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 60cm and 135cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• There is not a parent and baby room.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located at the front, far left of the store.
• The ATM(s) is/are 20m from the main entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 90cm.
• The bollards do not contrast visually with the paving.
• The minimum width between the bollards is 100cm.
• The controls/screen heights vary between 90cm and 140cm.
• There is not a lowered ATM available.