Access Guide
Summary
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Services Available
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- In this store these services are available; National/Health Lottery and Costa Coffee Express.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store has its own parking facilities.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stops are up to 120m away and provide direct services to Stockport and Altrincham.
- For more information on fare and timetable information please click here (opens new tab).
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By Train
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- The nearest train station is Stockport.
- The nearest train station is 2.1miles away and provides direct links to Manchester Piccadilly, Buxton, Chester, Crewe and London Euston.
- For more information on Stockport station please click here (opens new tab).
- For more information on fare and timetable information please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- A customer can obtain assistance from any of the staffed checkouts.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Parking
- The store.
- The car park is located Stockport Road.
- The car park type is open air/surface.
- The car park surface is tarmac.
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Parking
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- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 2 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 425cm.
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
- One of the 2 Blue Badge parking bays does not have a hatched area to the left.
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Paying
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- Parking is free for up to 30 minutes.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
- There are no payment machines. The car park is camera and warden controlled and overstayers may be sent a £70 parking charge notice in the post.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- Pedestrian walkways available in the car park.
- The surface on the approach to the entrance(s) is tarmac.
Approach
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Approach
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- The surface of the approach is tarmac.
- There are bollards on the approach.
- The height of the bollard(s) is 100cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 130cm.
- There is step-free access on the approach.
ATM(s)
- The ATM(s) is/are located to the left of the store frontage.
- The ATM(s) is/are 10m from the store entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 105cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 106cm.
- The controls/screen heights vary between 90cm and 121cm.
Entrance
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Entrance
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- This information is for the entrance located to the right of the store frontage.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 123cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 157cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 117cm.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 130cm.
- Some aisles are obstructed by product bins.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
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Signage
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- Overhead aisle signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the left of the store entrance.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s) and self-service checkout(s).
- There are 3 staffed and 2 self service checkouts in the store.
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are not accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; All staffed checkouts.
- The type of system is a fixed loop.
- Some of the hearing assistance systems are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); All staffed checkouts.
- The hearing assistance system(s) was/were tested on 04/08/2021.
- The hearing assistance system(s) was/were not working at the time of testing.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 115cm and 158cm.
- The chip & pin card machines are not accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.