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Summary

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• Services Available View
  • The following Tesco services are available at this store; Tesco Collect+ services.
  • In this store these services are available; National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

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Getting Here

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• Parking View
  • The store has its own parking facilities.
• By Bus View
  • There is not a bus stop within 150 metres of the store entrance.
• By Train View
  • The nearest train station is Upton Chester.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• If customers need assistance they can approach any member of staff within the store.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (large).
• There is not a water bowl available for assistance dogs.
• There is a Tesco Collect+ service in the store.
• Tesco Collect+ services for customers are located at any checkout.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

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Public Parking

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• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on Weston Grove.
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • Parking in limited to 20 minutes.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

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Approach

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• Approach View
  • The surface of the approach is concrete.
  • There are bollards on the approach.
  • The height of the bollard(s) is 88cm.
  • The bollards have a visual identification band.
  • The minimum width between the bollards is 130cm.
  • There is a slope with a very easy incline.

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Entrance

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• Entrance View
  • This information is for the entrance located at the front of the store.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Tesco Express'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 146cm.
  • There are bollards at the entrance doors.
  • The height of the bollard(s) is 88cm.
  • The bollards do not contrast visually with the paving but have an identification band.
  • The minimum width between the bollards is 130cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 120cm.
  • There is a slope with a very easy incline.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 78cm.
  • Some aisles have promotion product bins placed that reduce the aisle width.
  • The lighting levels are moderate to good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
  • Background music is played at all times.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.

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Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the right as you enter.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are moderate to good.
  • There is a/are self-service checkout(s) and staffed checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 93cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 70cm.
  • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; kiosk checkouts.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); kiosk checkouts.
  • The hearing assistance system(s) was/were tested on 22/03/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 65cm and 87cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

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Toilet with Adaptations

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.

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ATM(s)

• The ATM(s) is/are located to the left of the main entrance.
• The ATM(s) is/are 12m from the store entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 86cm.
• The bollards have a visual identification band.
• The minimum width between the bollards is 126cm.
• The controls/screen heights vary between 88cm and 124cm.
• There is not a lowered ATM available.