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Tesco Chesterton Cirencester Express

16-20 Chesterton Lane, Chesterton, Cirencester, GL7 1XQ

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Access Guide

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Summary

Getting Here

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • For help and assistance please go to the checkouts or approach a colleague around the store.
  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • There is not a colleague trained in British Sign Language.
  • There is a seat/chair available within the store.
  • There is a defibrillator in store.
  • The types of trolley available at this store include; standard (shallow).
  • There is not a water bowl available for assistance dogs.
  • There is not a Tesco Grocery Click+Collect service in the store.
  • There is not a Tesco Collect+ service in the store.
  • There is not a portable hearing assistance system.
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The designated place of safety is the colleague room which is located at the rear of the store.
    If you need to access the place of safety please approach a colleague.
  • The defibrillator is located in the 3rd aisle.

Parking

  • The store has shared parking facilities.
  • The store shares the shopping area's parking facilities.
  • The car park is located off Chesterton Lane.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • Parking View
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is not a/are not Blue Badge parking bay(s) available.
  • Paying View
    • Parking is free (unlimited time).
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • Pedestrian walkways are not available in the car park.
    • The surface on the approach to the entrance(s) is tarmac.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Approach

  • Approach View
    • The surface of the approach is tarmac.
    • The approach surface is uneven in places.
    • There are bollards on the approach.
    • The height of the bollard(s) is 82cm.
    • The bollards do not contrast visually with the tarmac.
    • The minimum width between the bollards is 100cm.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a steep gradient.
    • There is not a level landing at the top of the ramp/slope.

ATM(s)

  • The ATM(s) is/are located to the left of the entrance.
  • The ATM(s) is/are 8m from the entrance.
  • There are bollards on the approach to the ATM(s).
  • The height of the bollard(s) is 83cm.
  • The bollards do not contrast visually with the tarmac.
  • The minimum width between the bollards is 77cm.
  • The controls/screen heights vary between 92cm and 124cm.
  • There is not a lowered ATM available.
  • There is a trolley rack in front of the ATM which is 102cm high.
    There is also a bin located on the approach to the ATM between two bollards.

Entrance

  • Entrance View
    • This information is for the entrance located at the front of the store, off Chesterton Lane.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'TESCO express'.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 107cm.
    • There are security pillars at the entrance doors.
    • The security pillars do contrast visually with the flooring.
    • The minimum width between the security pillars is 112cm.
    • There is a large sign located inside the entrance as you enter the store.
      Bollards and traffic cones are located directly outside the entrance.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 120cm.
  • Ramp/Slope View
    • The ramp/slope is located at the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 110cm.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the store.
    • The majority of aisle widths are 150cm+.
    • The minimum aisle width is 110cm.
    • Some aisles are obstructed by product bins.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are low to moderate.
    • Resting/seating areas are not available in this store.
    • A seat can be made available if required.
    • There is no background music played in the store.
  • Signage View
    • Overhead aisle signage is provided.
    • The colour, design and typeface of signs is consistent throughout the store.
    • Dementia friendly signage is provided.
    • There is pictoral and written signage for certain products in the outermost aisles.

Checkouts

  • Checkout Area View
    • The checkout(s) is/are located to the right as you enter the store.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are low to moderate.
    • There is a/are self-service checkout(s) and staffed checkout(s).
    • There are 3 staffed checkouts and 2 self-service tills available.
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 90cm.
    • There is a lowered section at the staffed checkout(s).
    • The height of the lowered section at the staffed checkout(s) is 70cm.
    • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a/are hearing assistance system(s) at the staffed checkout(s).
    • The following staffed checkout(s) have a hearing assistance system; checkouts 1 and 3.
    • The type of system is a fixed loop.
    • The hearing assistance system(s) is/are signed.
    • Colleagues are not trained to use the hearing assistance system(s).
    • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
    • The hearing assistance systems were tested at the following staffed checkout(s); checkouts 1 and 3.
    • The hearing assistance system(s) was/were tested on 07/07/2021.
    • The hearing assistance system(s) was/were working at the time of testing.
  • Self-Service Checkout(s) View
    • The controls/screen heights for the self-service checkout(s) vary between 112cm and 153cm.
    • The chip & pin card machines are not accessible from the self-service checkout(s).
    • Colleagues can provide assistance with using the self-service checkout(s).

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.