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Tesco Chippenham Express

33 High Street, Chippenham, SN15 3EY

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Access Guide

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Overview

  • About View
  • Parking and Public Transport View
    • The venue does not have its own car park.
    • There is a public car park nearby.
    • The name of the nearest car park is Bath Road Car Park.
    • View information on Bath Road Car Park (opens new tab).
    • There is on-street Blue Badge Bay parking.
    • The nearest train station is Chippenham.
    • This station has step-free access.
  • Getting In and Around View
    • There is step-free access via a very easy slope at the most accessible entrance.
    • The most accessible entrance is also the main entrance.
    • There is step-free level access throughout all areas.
    • There are no doors along circulation routes.
    • Access throughout may include pillars and moveable physical obstructions.
    • There are no toilet facilities.
  • Checkouts View
    • Staffed checkouts available include: payment counters.
    • Self-service checkouts available include touchscreens for: basket shops.
    • Assistance is available at the self-serve checkouts.
    • A customer service counter is not available.
  • Getting Help and Assistance View
    • Seating is not available.
    • There is a fixed hearing assistance system.
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located on Chippenham High Street opposite the store.
    • The Blue Badge bays are signposted and have markings which are faded.
    • There is a public car park located at the end of the High Street, on Bath Road.
    • The name of the car park is Bath Road Car Park.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are not available in the car park.

ATMs (External)

  • There is one ATM.
  • The ATM is located on the front of the store, to the left of the entrance.
  • The ATM is clearly signed.
  • The approach to the ATM has bollards.
  • This ATM is a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal ATM.
  • The height of the ATM features vary between 100cm and 132cm.

Entrance

  • This entrance is located on Chippenham High Street.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 135cm.
  • The doors have a low colour contrast.
  • There are security barriers at the entrance.
  • The maximum width between them is 156cm.

Supermarket

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • Some aisles did have obstructions at the time of the survey, these included: product displays and pillars.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets and sliding door display cabinets.
  • Some flooring is shiny.
  • There may be background noise.
  • There is product and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Lighting levels vary due to the size of the space.

Staffed Checkouts

  • The staffed checkout area is located to the far left of the store as you enter.
  • The store has payment counters.
  • There is step-free level access to the staffed checkout area.
  • Payment Counter View
    • The payment counter surveyed is located to the far left of the store.
    • Signage is not provided for the counter.
    • The height of the counter is 70cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 100cm.
    • The payment machine is portable.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels vary due to the use of large glazed walls.

Self-Service Checkouts

  • The self-service checkout area is located at the front of store, to the left of the entrance.
  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket shops.
  • Lowered self-service touchscreens are not available.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a basket shop touchscreen.
    • The height of the touchscreen display ranges from 111cm to 139cm from the floor.
    • The touchscreen has the following accessibility aids: adjustable font size and a Call for Assistance button.
    • The height of the scanner is 98cm.
    • The height of the loading area is 44cm.
    • The height of the packing area is 73cm.
    • The card payment machine is at a height of 97cm.
    • The payment machine is portable.
    • Assistance is available at the self-serve checkouts.