You are on Summary. Skip to the next section.

Summary

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• Services Available View
  • In this store these services are available; Post Office and National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store does not have its own parking facilities.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • The bus stop is located 86 metres down the road, just past Apsley Road.
    The stop has direct links to Bristol City Centre, Cribbs Causeway, Filton & Frenchay.
  • For more information on Stage Coach buses please click here (opens new tab).
• By Train View
  • The nearest train station is Clifton Down.
  • Clifton Down station is located 0.3 miles from the store on Whiteladies Road and has direct links to Bristol Temple Meads, Avonmouth and Severn Beach.
  • For more information on Clifton Down station please click here (opens new tab).
  • For more information on National Rail Enquiries please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• For help and assistance please go to the checkouts or approach a colleague around the store.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (large) with baby seat.
• There is not a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• A chair can be made available on request.

You are on Public Parking. Skip to the next section.

Public Parking

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• On Street Blue Badge Parking View
  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Whiteladies Road.
  • The dimensions of the on street Blue Badge parking bay(s) surveyed are 200cm x 600cm (6ft 7in x 19ft 8in).
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • Parking is free for Blue Badge holders.
  • Free parking for Blue Badge holders is for 2 hours. No return within 2 hours. only.
• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Lower Redland Road.
• Public Car Park View
  • There is not a car park for public use within approximately 200m (219yd).
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is stone/concrete tiles.
  • The approach surface is uneven in places.
  • There are bollards on the approach.
  • The height of the bollard(s) is 106cm.
  • The bollards contrast(s) visually with the paving.
  • There is step-free access on the approach.
  • There is a textured surface from the road to the pavement.
    .

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located at the front of the store, on Whiteladies Road.
  • The entrance area/door is not clearly signed.
  • This entrance is signed with 'TESCO express'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 151cm.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 149cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 116cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 84cm.
  • Some aisles are obstructed by pillars and product displays.
  • The lighting levels are moderate to good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
  • Background music is played at all times.
• Signage View
  • Overhead aisle signage is not provided.
  • Dementia friendly signage is not provided.

You are on Counter (Post office). Skip to the next section.

Counter (Post office)

• The counter is located at the rear of the store.
• The counter is approximately 32m from the entrance.
• Clear signage for the counter is not visible from the entrance.
• There is step-free access to the counter.
• There is not a clear unobstructed route to the counter.
• The counter is clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the counter.
• The counter is placed in front of a plain background.
• The lighting levels at the counter are moderate to good.
• The height of the counter is 99cm.
• There is sufficient space to write or sign documents on the counter.
• There is a lowered section of the counter.
• The height of the lowered section at the counter is 76cm.
• There is sufficient space to write or sign documents on the lowered section of the counter.
• There is not a clear knee recess beneath the lowered section of the counter.
• The counter is staffed.
• There is a hearing assistance system at the counter.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Colleagues are trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 03/11/2022.
• The hearing assistance system was working at the time of testing.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located immediately in front of you as you enter the store.
  • There is step-free access to the checkout(s).
  • There is not a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are not clearly signed.
  • The lighting levels at the checkout(s) are moderate to good.
  • There is a/are staffed checkout(s) and self-service checkout(s).
• Staffed Checkout(s) View
  • There are no windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 90cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 70cm.
  • There is a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are not accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; 2 out of 4 checkouts have the fixed loop system.
  • The type of system is a fixed loop.
  • Some of the hearing assistance systems are signed.
  • Colleagues are trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance system(s) was/were tested on 03/11/2022.
  • The hearing assistance system(s) was/were working at the time of testing.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 50cm and 125cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
  • The "Coupon in" slot is at the height of 50cm. The self service tills are card only, cash is not accepted.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.