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Tesco Colchester Hythe Superstore Petrol Station

Greenstead Road, Colchester, CO1 2TE

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Access Guide

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Petrol Station Summary

  • Services Available View
    • The following services are available at this petrol station; Costa Coffee Express, Air & Water unit and Pay at Pump.

Getting Here

Petrol Station Forecourt

  • Forecourt and Pumps View
    • Colleagues are able to provide assistance at the pumps.
    • To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
    • The pumps are clearly signed.
    • It is possible to pay at the pump.
    • The height range of the pump controls/screen is 135cm to 145cm.
    • The height of the fuel pump nozzle slot is 125cm.
    • There are not lowered pay at pump screens available.
    • The paper towel dispenser(s) is/are at a height of 90cm.
    • The disposable glove dispenser(s) is/are at a height of 100cm.
    • The tyre pressure machine control heights vary between 130cm and 140cm.
    • The height of the tyre pressure pump slot is 100cm.
    • The height of the water pump slot is 108cm.
  • Out of Hours Payment Counter View
    • There is ramped/sloped access to the counter.
    • The counter is not clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • The height of the counter is 100cm.
    • There is not a lowered section of the counter.
    • There is a hearing assistance system at the counter.
    • The type of system is a fixed loop.
    • The hearing assistance system is not signed.
    • Colleagues are not trained to use the hearing assistance system.
    • The hearing assistance system was not tested at the time of the survey.
  • Comments View
    • The out of hours counter operates after 22:00 when the shop closes.
    • The ramp to the out of hours counter is steep measuring 4.77.

ATM(s)

  • The ATM(s) is/are located to the left as you face the petrol station building.
  • The ATM(s) is/are 3m from the entrance.
  • There are bollards on the approach to the ATM(s).
  • The height of the bollard(s) is 85cm.
  • The bollards have a visual identification band.
  • The minimum width between the bollards is 108cm.
  • The controls/screen heights vary between 90cm and 116cm.
  • There is not a lowered ATM available.
  • There is a short slight slope directly in front of the ATM.

Entrance

  • Entrance View
    • This information is for the entrance located to the left and right of the petrol station building.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'TESCO'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 90cm.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 100cm.
    • Hand held sanitisers are located at the external payment window.
  • Ramp/Slope View
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.

Shop

  • Access and Circulation View
    • There is step-free access throughout.
    • The majority of aisle widths are not 150cm+.
    • The minimum aisle width is 100cm.
    • Trolley and products obstruct aisles.
    • The lighting levels are good.
    • A seat cannot be made available if required.
    • Background music is not played in the shop.
  • Checkout Area View
    • The checkout(s) is/are located to the left and right of the entrances.
    • There is step-free access to the checkout(s).
    • There is not a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are good.
    • There is a/are staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 100cm.
    • There is not a lowered section at the staffed checkout(s).
    • The chip & pin card machines are not accessible from the staffed checkout(s).
    • There is a hearing assistance system at the staffed checkout(s).
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Colleagues are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 04/08/2021.
    • The hearing assistance system was not working at the time of testing.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.