Access Guide
Summary
-
Services Available
View
- In this store these services are available; Costa Coffee Express and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
-
Parking
View
- The store does not have its own parking facilities.
-
By Bus
View
- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is approximately 85 metres away, on College Green.
The bus stop has direct links to Clifton, Cribbs Causeway, Filton and Frenchay,. - For more information on Stagecoach buses please click here (opens new tab).
-
By Train
View
- The nearest train station is Bristol Temple Meads.
- Bristol Temple Meads Station is approximately 1 mile from the store (21 minute walk).
The station has direct links to London Paddington, Cardiff Central, Taunton and Weymouth.
The station has cross country links to Plymouth, Edinburgh and Glasgow. - For more information on journey times please click here (opens new tab).
- For more information on Bristol Temple Meads Station please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- For help and assistance please go to the checkouts or approach a colleague around the store.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Public Parking
-
Public Car Park
View
- There is not a car park for public use within approximately 200m (219yd).
-
Drop-off Point(s)
View
- There is not a/are not clearly marked drop-off point(s).
-
Comments
View
- The nearest public car park is Trenchard Street Car park which is approximately 350 metres away (5 minute walk).
Approach
-
Approach
View
- The surface of the approach is stone/concrete tiles.
- The approach surface is uneven in places.
- There is step-free access on the approach.
ATM(s)
- The ATM(s) is/are located to the right of the entrance.
- The ATM(s) is/are 7m from the entrance.
- The controls/screen heights vary between 93cm and 118cm.
- There is not a lowered ATM available.
Entrance
-
Entrance
View
- This information is for the entrance located on College Green.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 159cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 159cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 118cm.
-
Ramp/Slope
View
- The ramp/slope is located immediately beyond the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The lighting levels at the ramp/slope are moderate to good.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 130cm.
- One of the aisles narrows to 80cm past a product display (shown in Photograph 7).
- The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- Background music is played at all times.
-
Signage
View
- Overhead aisle signage is not provided.
Checkouts
-
Checkout Area
View
- The checkout(s) is/are located to the far right as you enter the store.
- There is step-free access to the checkout(s).
- There is not a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are self-service checkout(s) and staffed checkout(s).
-
Staffed Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 91cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 72cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are not accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 1st and 2nd from the left.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were not tested at the time of the survey.
- There are 3 staffed checkouts available.
-
Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkout(s) vary between 68cm and 134cm.
- The chip & pin card machines are not accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
- There are also higher self-service card only checkouts available with control/screen heights between 108cm and 50cm.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.