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Tesco Cricklewood Broadway Express

214-218 Cricklewood Broadway, Portfield, London, NW2 3DR

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Access Guide

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Summary

Getting Here

Public Parking

  • On Street Blue Badge Parking View
    • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
    • The on street Blue Badge parking bay(s) is/are located on Cricklewood Broadway.
    • The dimensions of the on street Blue Badge parking bay(s) surveyed are 220cm x 460cm (7ft 3in x 15ft 1in).
    • There are not parking charges for the on street Blue Badge parking bay(s).
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Disabled spaces are located on the opposite side of the road to the store entrance.
  • On Street Standard Parking View
    • Standard on street parking is available.
    • The standard on street parking is located on Cricklewood Broadway.
    • Standard spaces are located on the opposite side of the road to the store entrance.

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • Go to the checkouts on the far right of the store.
  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • There is not a colleague trained in British Sign Language.
  • There is a defibrillator in store.

Approach

  • Approach View
    • The surface of the approach is block paving.
    • There is step-free access on the approach.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient.
    • There is a level landing at the top of the ramp/slope.
    • There is a slight slope on the approach to the store.

Entrance

  • Entrance View
    • This information is for the entrance located at the front of the store.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Hello'.
    • There is step-free access at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the opening is 150cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the store.
    • The majority of aisle widths are 150cm+.
    • The minimum aisle width is 110cm.
    • There are some product bins which reduce the width of aisles.
    • The lighting levels are good.
    • Resting/seating areas are not available in this store.
    • A seat can be made available if required.
    • A seat can be requested from a member of staff.
  • Signage View
    • Overhead aisle signage is provided.
    • The colour, design and typeface of signs is consistent throughout the store.
    • Dementia friendly signage is provided.

Checkouts

  • Checkout Area View
    • The checkout(s) is/are located on the far right hand side of the store.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are clearly signed.
    • The lighting levels at the checkout(s) are good.
    • There is a/are basket only checkout(s) and self-service checkout(s).
  • Basket Only Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the basket only checkout(s).
    • The basket only checkout(s) is not/are not placed in front of a plain background.
    • The height of the basket only checkout(s) is/are 90cm.
    • There is a lowered section at the basket only checkout(s) .
    • The height of the lowered section at the basket only checkout(s) is 76cm.
    • There is a clear knee recess beneath the lowered section of the basket only checkout(s).
    • The chip & pin card machines are accessible from the basket only checkout(s).
    • There is a/are hearing assistance system(s) at the basket only checkout(s).
    • The following basket only checkout(s) have a hearing assistance system; the far left staffed checkout.
    • The type of system is a fixed loop.
    • The hearing assistance system(s) is/are signed.
    • Colleagues are not trained to use the hearing assistance system(s).
    • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
    • The hearing assistance systems were tested at the following basket only checkout(s);.
    • The hearing assistance system(s) was/were tested on 23/06/2021.
  • Self-Service Checkout(s) View
    • The controls/screen heights for the self-service checkout(s) vary between 110cm and 150cm.
    • The chip & pin card machines are accessible from the self-service checkout(s).
    • Colleagues can provide assistance with using the self-service checkout(s).

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.

ATM(s)

  • The ATM(s) is/are located to the left of the store entrance on the facade.
  • The ATM(s) is/are 4m from the main entrance.
  • The controls/screen heights vary between 90cm and 120cm.
  • There is not a lowered ATM available.