Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Partick.
- This station has step-free access.
- The nearest bus station is Leverndale Road.
- The nearest underground station is Govan.
- This underground station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a steep ramp at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- There are no toilet facilities.
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Checkouts
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- Staffed checkouts available include: a payment counter.
- Self-service checkouts available include touchscreens for: basket shops.
- Assistance is available at the self-serve checkouts.
- A customer service counter is not available.
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Getting Help and Assistance
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- Seating is not available.
- There is a fixed hearing assistance system.
- There is not a water bowl available for assistance dogs.
Parking
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Car Park
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- The car park is located to the left of the store.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 220cm (width) x 500cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 8m from the entrance.
- The most accessible route from the Blue Badge parking has a steep ramp.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is free for all users.
- Free parking is restricted to 30 minutes.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
ATMs (External)
- There is one ATM.
- The ATM is located to the right of the store.
- The ATM is clearly signed.
- The approach to the ATM has bollards.
- This ATM is a Talking ATM.
- Headphones for the ATM cannot be provided.
- This is a cash withdrawal ATM.
- The height of the ATM features vary between 90cm and 132cm.
Entrance
- This entrance is located at the front of the store.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- There are not any level resting areas along the ramp.
- The ramp is between 75cm and 150cm wide.
- There is a handrail on the left going up.
- There is a single automatic door, which is push pad activated.
- The height of the push pad is 90cm.
- The door opens away from you.
- The width of the opening is 128cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There are security barriers at the entrance.
- There is a push pad or push button to exit at a height of 90cm.
Supermarket
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 120cm - 150cm.
- Some aisles did have obstructions at the time of the survey, these included: product bins, product displays and additional stock.
- Product displays/containers that may be more difficult for some to reach or open include: low shelving, self-closing (pull handle) display cabinets, sliding top cabinets and open top cabinets.
- The flooring is shiny.
- There is background noise.
- Lighting levels were even at the time of the survey.
Staffed Checkouts
- The staffed checkout area is located to the left of the store entrance.
- The store has a payment counter.
- There is step-free level access to the staffed checkout area.
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Payment Counter
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- The payment counter is located to the left of the store entrance.
- Signage is not provided for the counter.
- The height of the counter is 110cm.
- There is a lowered section at the counter.
- The height of the lowered section is 89cm.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 138cm.
- The payment machine is portable.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Lighting levels vary due to the use of large glazed walls.
Self-Service Checkouts
- The self-service checkout area is located to the left of the store.
- There is step-free level access to the self-service checkout area.
- The store has self-service touchscreens for basket and trolley combined shops.
- Lowered self-service touchscreens are not available.
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Standard Touchscreens
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- The self-service checkout surveyed was a basket and trolley shop touchscreen.
- The height of the touchscreen display ranges from 128cm to 152cm from the floor.
- The touchscreen has the following accessibility aids: adjustable font size and a Call for Assistance button.
- The height of the scanner is 106cm.
- The height of the loading area is 68cm.
- The height of the packing area is 68cm.
- The card payment machine is at a height of 120cm.
- The payment machine is at a fixed height.
- Assistance is available at the self-serve checkouts.
