Skip to main content

Tesco Croydon Road Express

369-373 London Road, Croydon, CR0 3PB

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Summary

Getting Here

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • To get assistance please speak to a colleague at the checkout.
  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • There is not a colleague trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is a seat/chair available within the store.
  • There is a defibrillator in store.
  • There is not a water bowl available for assistance dogs.
  • There is not a Tesco Grocery Click+Collect service in the store.
  • There is not a Tesco Collect+ service in the store.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

Public Parking

  • On Street Standard Parking View
    • Standard on street parking is available.
    • The standard on street parking is located on Greenside Road.
    • On-street parking located in Greenside Road is available from 08:00 to 20:00 for a maximum stay of 12 hours.
      Parking is chargeable via Pay at machine or Pay by Phone on 020 3046 0010 quoting code 19878.
  • Public Car Park View
    • There is not a car park for public use within approximately 200m (219yd).
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Approach

  • Approach View
    • The surface of the approach is tarmac.
    • The approach surface is uneven in places.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient and has no handrails.
    • There is a level landing at the top of the ramp/slope.

ATM(s)

  • The ATM(s) is/are located on the right corner as you face the store.
  • The ATM(s) is/are 8m from the entrance.
  • The controls/screen heights vary between 98cm and 119cm.
  • There is not a lowered ATM available.

Entrance

  • Entrance View
    • This information is for the entrance located at the front of the store on London Road.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'TESCO express'.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
    • There are security pillars at the entrance doors.
    • The security pillars do contrast visually with the flooring.
    • The minimum width between the security pillars is 159cm.
    • There is a basket stand on the left as you enter store.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 118cm.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the store.
    • The majority of aisle widths are not 150cm+.
    • The minimum aisle width is 94cm.
    • The basket stand on the left as you enter the store narrows the aisle width to 85cm.
      Some aisles are narrowed by product bins and stacks of produce.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
    • Resting/seating areas are not available in this store.
    • A seat can be made available if required.
    • Background music is only played at certain times.
    • Background music is played during the Christmas period.
  • Signage View
    • Overhead aisle signage is provided.
    • The colour, design and typeface of signs is consistent throughout the store.
    • Dementia friendly signage is not provided.
    • Overhead signage is only available in parts of the store.

Checkouts

  • Checkout Area View
    • The checkout(s) is/are located on the right as you enter the store.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are clearly signed.
    • The lighting levels at the checkout(s) are good.
    • There is a/are self-service checkout(s) and staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 92cm.
    • There is a lowered section at the staffed checkout(s).
    • The height of the lowered section at the staffed checkout(s) is 72cm.
    • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a/are hearing assistance system(s) at the staffed checkout(s).
    • The following staffed checkout(s) have a hearing assistance system; far right checkout.
    • The type of system is a fixed loop.
    • The hearing assistance system(s) is/are signed.
    • Colleagues are trained to use the hearing assistance system(s).
    • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
    • The hearing assistance system(s) was/were tested on 21/06/2021.
    • The hearing assistance system(s) was/were not working at the time of testing.
  • Self-Service Checkout(s) View
    • The controls/screen heights for the self-service checkout(s) vary between 74cm and 130cm.
    • The chip & pin card machines are accessible from the self-service checkout(s).
    • Colleagues can provide assistance with using the self-service checkout(s).

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.