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Tesco Cumbernauld Tryst Road Extra

Tryst Road, Cumbernauld, North Lanarkshire, G67 1JW

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Access Guide

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Summary

  • Services Available View
    • The following Tesco services are available at this store; Tesco Mobile shop, a café, travel money, F&F Clothing, Tesco Grocery Click+Collect services, Scan as you Shop and a petrol station.
    • The following Tesco services are available at this store; Tesco Grocery Click+Collect services, Scan as you Shop, a café, a petrol station, Tesco Mobile shop, F&F Clothing and travel money.
    • In this store these services are available; National/Health Lottery, Rug Doctor (Carpet Cleaning), Max Spielmann, Coin Exchange, Photobooths, Car Vac unit, Air & Water unit, Krispy Kreme and Costa Coffee Express.
    • In this store these services are available; Rug Doctor (Carpet Cleaning), Photobooths, Air & Water unit, National/Health Lottery, Coin Exchange, Krispy Kreme, Car Vac unit, Costa Coffee Express and Max Spielmann.
    • For detailed information on the petrol station please click here (new tab).
    • Please click here for the opening times and more specific information on the services available within the store (new tab).
  • Facilities Available View
    • The following facilities are available at this store; an accessible toilet, baby changing facilities and standard toilets.
    • The following facilities are available at this store; standard toilets, baby changing facilities and an accessible toilet.

Getting Here

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • Any colleague can be approached for assistance. The Customer Service desk is also located to the right as you enter the store.
  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • There is a colleague trained in British Sign Language.
  • There is a/are mobility/electric scooter(s) with large basket(s) attached and wheelchair(s) available to borrow.
  • To obtain mobility aids please contact any colleague.
  • There is a seat/chair available within the store.
  • There is a defibrillator in store.
  • The types of trolley available at this store include; standard (large), standard (shallow), standard (large) with baby seat, wheelchair attachable and adapted with padded seat/headrest.
  • There is not a water bowl available for assistance dogs.
  • There is a Tesco Grocery Click+Collect service in the store.
  • Customers can obtain online Tesco Grocery Click+Collect items from the car park collection station.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Colleagues can make the security room available if a quiet area is requested.

Parking

  • The store does have its own parking facilities.
  • The car park is located off .
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • Parking View
    • Clearly marked/signposted parent and child parking bays are available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 485cm.
    • The Blue Badge parking bays have a marked zone to both sides but not at the rear.
    • The marked zones around the Blue Badge parking bays have not got at least the recommended width of 120cm.
    • The marked zones are 100cm wide.
  • Paying View
    • Parking is free for up to 3 hours.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The entrance is clearly visible from the car park.
    • Pedestrian walkways are available in the car park.
    • The surface on the approach to the entrance(s) is tarmac and block paving.
    • There is a pedestrian crossing between the designated Blue Badge parking bays and the entrance.
    • The pedestrian crossing is level (flush) with the Blue Badge parking bays and is level with the approach to the entrance(s).
    • The pedestrian crossing has tactile paving on both sides.
  • Drop-off Point(s) View
    • There is a/are clearly marked drop-off point(s).
    • The drop-off point(s) is/are located at the front of the store, to the right.
    • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user unaided.
    • There is no tactile paving on dropped kerbs between the drop-off point(s) and the entrance.

Approach (North Carbrain Road)

  • Approach View
    • The surface of the approach is tarmac.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a steep gradient and has no handrails.
    • There is not a level landing at the top of the ramp/slope.

Approach (McIntosh Way)

  • Approach View
    • The surface of the approach is tarmac.
    • There are bollards on the approach.
    • The height of the bollard(s) is 100cm.
    • The bollards contrast(s) visually with the paving.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient and has handrails on both sides.
    • There is a level landing at the top of the ramp/slope.
    • The ramp has resting areas.

Approach (Entrance)

  • Approach View
    • The surface of the approach is tarmac and block paving.
    • There are obstructions on the approach.
    • The height of the bollard(s) is 110cm.
    • The bollards contrast(s) visually with the paving.
    • The minimum width between the bollards is 192cm.
    • There is step-free access on the approach.

ATM(s)

  • The ATM(s) is/are located at the front of the building, to the left of the entrance.
  • The ATM(s) is/are 10m from the entrance.
  • The controls/screen heights vary between 86cm and 120cm.
  • There is not a lowered ATM available.

Entrance

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 141cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 188cm.
    • There are security pillars at the entrance doors.
    • The security pillars do contrast visually with the flooring.
    • The minimum width between the security pillars is 185cm.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitisers range between 92cm and 120cm.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the store.
    • The majority of aisle widths are 150cm+.
    • The minimum aisle width is 110cm.
    • Some aisles are obstructed by pillars.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There are mats in aisles that might be perceived as holes.
    • The lighting levels are good.
    • Resting/seating areas are available in this store.
    • Resting/seating areas are located at the front of the store behind the checkouts and in the scan as you shop area.
    • A seat can be made available if required.
    • Background music is played at all times, the volume can be adjusted if requested.
  • Signage View
    • Overhead aisle signage is provided.
    • The colour, design and typeface of signs is consistent throughout the store.
    • Dementia friendly signage is not provided.

Tesco Mobile

  • Tesco Mobile Area View
    • Tesco Mobile is located to the rear of the store.
    • Tesco Mobile is approximately 60m from the entrance.
    • Clear signage for Tesco Mobile is not visible from the entrance.
    • There is step-free access to Tesco Mobile.
    • There is a clear unobstructed route to Tesco Mobile.
    • Tesco Mobile is clearly signed.
    • Resting/seating areas are available in this area.
    • The seats do not have armrests.
    • Background music is played at all times, the volume can be adjusted if requested.
    • Lighting levels are good.
  • Counter View
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • The lighting levels at the counter are good.
    • The height of the counter is 100cm.
    • There is not sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the counter.
    • There is not a hearing assistance system at the counter.
  • Consultation Desk(s) View
    • Tesco Mobile has 2 consultation desk(s) available.
    • The consultation desk surveyed is 2m from the counter.
    • There is a clear unobstructed route to the consultation desk(s).
    • There is room for a wheelchair user to manoeuvre.
    • The distance between the floor and the underside of the desk(s) is 71cm.
    • There is sufficient space to write or sign documents on the desk(s).
    • There is bench seating only.

Escalator(s) / Travelator(s)

  • Travelator(s) View
    • Travelators can be used to access other floors.
    • The travelator(s) is/are located ahead as you enter.
    • The travelator(s) is/are clearly visible from the entrance.
    • The travelators go both up and down.
    • The floors which are accessible by travelator(s) are G, 1.
    • The foot and head of the travelator(s) are clearly marked.
    • The lighting levels at the travelator(s) are good.

Lift

  • There is a lift for public use.
  • The lift is located at the rear of the store, to the left.
  • Signs indicating the location of the lift are clearly visible from the entrance.
  • The lift is approximately 75m (82yd 1in) from the entrance.
  • The lift is a standard lift.
  • A colleague does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is high.
  • The colour contrast between the external lift control plate and the wall is low.
  • The clear door width is 135cm (4ft 5in).
  • The dimensions of the lift are 136cm x 207cm (4ft 6in x 6ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.
  • There is a/are similar lift(s) available.
  • The lift to the right offers a mirror.

F&F Clothing (First Floor)

  • F&F Clothing View
    • F&F Clothing is located on the first floor, ahead from the lift.
    • F&F Clothing is approximately 20m from the lift.
    • F&F Clothing is clearly visible from the lift.
    • There is step-free access to F&F Clothing, via lift.
    • There is a clear unobstructed route to F&F Clothing.
    • F&F Clothing is clearly signed.
    • The majority of aisle widths are 150cm+.
    • Lighting levels are good.
    • Resting/seating areas are available in this area.
    • There is bench seating only.
    • Background music is played at all times, the volume can be adjusted if requested.
  • Accessible Fitting Room(s) View
    • There is/are 6 fitting room(s) in total within the store, 1 of which is an accessible fitting room .
    • The accessible fitting room(s) is/are not clearly signed.
    • There is not a curtain opening to access the accessible fitting room(s).
    • The clear width of the fitting room opening is 84cm.
    • The dimensions of the accessible fitting room(s) are 200cm x 262cm.
    • There is clear manoeuvring space in the accessible fitting room(s).
    • There is a/are wall mounted rail(s) in the accessible fitting room(s).
    • There is not a drop down rail in the accessible fitting room(s).
    • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 11cm from the floor.
    • There are coat hooks in the accessible fitting room(s) at 139cm and 171cm from the floor.
    • There is not an emergency alarm in the accessible fitting room(s).
    • There is not a chair available in the accessible fitting room(s).
    • There is a functional assistance bell in the accessible fitting room(s).
    • The height of the assistance bell from the floor is 123cm.
  • Standard Fitting Room(s) View
    • There is/are 5 standard fitting room(s) within the store.
    • The fitting room(s) is/are clearly signed.
    • There is a chair/stool/changing bench in the standard fitting room(s).

Café (First Floor)

  • The following information is for the café.
  • The café is located on the first floor, to the left from the lift.
  • There is step-free access, via lift, to the café.
  • Tables cannot be booked in advance.
  • There is a counter where food and drink can be ordered.
  • Colleagues can bring food and/or drinks to tables.
  • Menu types include; menu boards, picture wall menus and written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Colleagues can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times, the volume can be adjusted if requested.
  • There is not a hearing assistance system .
  • There is not a portable card machine available for payment.
  • The height of the counter is 86cm.
  • There is a moveable card machine available for payment.
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 72cm.
  • The surface height of the lowest table is 55cm.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • There are also coffee tables, armchairs and bench seats.
  • The type of flooring in this area is wood and laminate.
  • The lighting levels are good.

Checkouts

  • Checkout Area View
    • The checkout(s) is/are located at the front of the store, to the right as you enter.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are clearly signed.
    • The lighting levels at the checkout(s) are good.
    • There is a/are basket only checkout(s), self-service checkout(s) and staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 92cm.
    • There is not a lowered section at the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a/are hearing assistance system(s) at the staffed checkout(s).
    • The following staffed checkout(s) have a hearing assistance system; 15, 17 and 19.
    • The type of system is a fixed loop.
    • The hearing assistance system(s) is/are signed.
    • Colleagues are not trained to use the hearing assistance system(s).
    • The hearing assistance system(s) was/were not tested at the time of the survey.
    • The hearing assistance systems were tested at the following staffed checkout(s); 15, 17 and 19.
    • The hearing assistance system(s) was/were tested on 19/08/2021.
    • The hearing assistance system(s) was/were working at the time of testing.
    • Staffed checkouts are shown in photographs 1 to 4.
  • Basket Only Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the basket only checkout(s).
    • The basket only checkout(s) is not/are not placed in front of a plain background.
    • The height of the basket only checkout(s) is/are 91cm.
    • There is not a lowered section at the basket only checkout(s) .
    • The chip & pin card machines are accessible from the basket only checkout(s).
    • There is not a/are not hearing assistance system(s) at the basket only checkout(s).
    • Basket checkouts are shown in photographs 5 to 8.
  • Self-Service Checkout(s) View
    • The controls/screen heights for the self-service checkout(s) vary between 63cm and 130cm.
    • The chip & pin card machines are accessible from the self-service checkout(s).
    • Colleagues can provide assistance with using the self-service checkout(s).
    • Self-service checkouts are shown in photographs 9 to 12.
  • Scan as you Shop View
    • The controls/screen heights for the self-service checkout(s) vary between 63cm and 130cm.
    • The chip & pin card machines are accessible from the self-service checkout(s).
    • Colleagues can provide assistance with using the self-service checkout(s).
    • Scan as you shop handsets and checkouts are shown in photographs 13 to 16.

Counter (Customer Service)

  • The counter is located to the left as you enter.
  • The counter is approximately 10m from the entrance.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • The counter is clearly signed.
  • There are windows, TVs, glazed screens or mirrors at/behind the counter.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the counter are good.
  • The height of the counter is 100cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The height of the lowered section at the counter is 76cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is a clear knee recess beneath the lowered section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system at the counter.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Colleagues are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 19/08/2021.
  • The hearing assistance system was working at the time of testing.

Accessible Toilet(s)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the left as you enter.
    • This accessible toilet is approximately 10m (10yd 2ft) from the entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from any colleague.
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 83cm (2ft 9in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 158cm x 289cm (5ft 2in x 9ft 6in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 86cm (2ft 10in).
    • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a sensor flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is medium.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and nappy/incontinence items bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a wall which acts as a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 94cm (3ft 1in).
    • The contrast between the toilet roll holder and the wall is medium.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 67cm (2ft 2in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 94cm (3ft 1in).
    • The contrast between the hand dryer and the wall is good.
  • Comments View
    • There is a clearly marked lip in the doorway to the toilets where the surface changes to be aware of, as shown in photograph 2.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located to the right as you enter.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 15m from the entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 100cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.
  • Comments View
    • There is a clearly marked lip in the doorway to the toilets where the surface changes to be aware of, as shown in photograph 2.

Parent and Baby Room

  • There is a parent and baby room.
  • The parent and baby room is located to the right as you enter.
  • The parent and baby room is approximately 15m from the entrance.
  • There is step-free access into the parent and baby room.
  • A colleague does not need to be notified for use of the room.
  • There is pictorial signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table is 84cm.
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 74cm.
  • The wash basin tap type is sensor.
  • There is a/are chair(s) in the parent and baby room.
  • There is a chair with armrests on both sides.
  • There is not a toilet in the parent and baby room.
  • There is not a flashing fire alarm beacon within the room.
  • The lighting levels are good.
  • Comments View
    • There is a clearly marked lip in the doorway to the toilets where the surface changes to be aware of, as shown in photograph 2.

Accessible Toilet(s) (Front Right)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the right as you enter, beyond the checkouts.
    • This accessible toilet is approximately 95m (103yd 2ft) from the entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from any colleague.
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 150cm x 190cm (4ft 11in x 6ft 3in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 76cm (2ft 6in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a sensor flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is medium.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is not a mirror.
    • There is not a shelf within the accessible toilet.
    • The toilet has a wall which acts as a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 96cm (3ft 2in).
    • The contrast between the toilet roll holder and the wall is medium.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 96cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 108cm (3ft 7in).
    • The contrast between the hand dryer and the wall is good.
  • Comments View
    • There is a clearly marked lip in the doorway where the surface changes to be aware of, as shown in photograph 3.

Accessible Toilet(s) (Bakery - Rear Right)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located in the rear right corner of the store, adjacent to the bakery counter.
    • This accessible toilet is approximately 150m (164yd 2in) from the entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from any colleague.
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens inwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 86cm (2ft 10in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 207cm x 185cm (6ft 9in x 6ft 1in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 140cm (4ft 7in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a sensor flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a wall which acts as a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 92cm (3ft).
    • The contrast between the toilet roll holder and the wall is medium.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.
  • Comments View
    • There is a second door which opens towards you that is 83cm wide.

Accessible Toilet(s) (F&F Clothing - First Floor)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the first floor, to the right from the lift.
    • This accessible toilet is approximately 50m (54yd 2ft) from the lift.
    • There is step-free access into the accessible toilet, via lift.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from any colleague.
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 86cm (2ft 10in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 242cm x 220cm (7ft 11in x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 175cm (5ft 9in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a sensor flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is medium.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are nappy/incontinence items bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is not a mirror.
    • There is not a shelf within the accessible toilet.
    • The toilet has a wall which acts as a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 92cm (3ft).
    • The contrast between the toilet roll holder and the wall is medium.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 106cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 116cm (3ft 10in).
    • The contrast between the hand dryer and the wall is good.
  • Comments View
    • There is a clearly marked lip in the doorway where the surface changes to be aware of, as shown in photograph 2.

Accessible Toilet(s) (Café - First Floor)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the first floor, to the left from the lift.
    • This accessible toilet is approximately 40m (43yd 2ft) from the lift.
    • There is step-free access into the accessible toilet, via lift.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from any colleague.
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 83cm (2ft 9in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 165cm x 245cm (5ft 5in x 8ft).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 96cm (3ft 2in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a sensor flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is low.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and nappy/incontinence items bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a wall which acts as a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 90cm (2ft 11in).
    • The contrast between the toilet roll holder and the wall is medium.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 95cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 95cm (3ft 1in).
    • The contrast between the hand dryer and the wall is good.
  • Comments View
    • There is a clearly marked lip in the doorway to the toilets where the surface changes to be aware of, as shown in photograph 2.

Parent and Baby Room (Café - First Floor)

  • There is a parent and baby room.
  • The parent and baby room is located on the first floor, to the left from the lift.
  • The parent and baby room is approximately 40m from the lift.
  • There is step-free access into the parent and baby room, via lift.
  • A colleague does not need to be notified for use of the room.
  • There is pictorial signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table is 84cm.
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 74cm.
  • The wash basin tap type is sensor.
  • There is a/are chair(s) in the parent and baby room.
  • There is a chair with armrests on both sides.
  • There is not a toilet in the parent and baby room.
  • There is not a flashing fire alarm beacon within the room.
  • The lighting levels are good.
  • Comments View
    • There is a clearly marked lip in the doorway to the toilets where the surface changes to be aware of, as shown in photograph 2.

Standard Toilet(s) (Café - First Floor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located on the first floor, to the left from the lift.
    • There is step-free access into the toilet(s), via lift.
    • The standard toilet(s) is/are approximately 40m from the lift.
    • The colour contrast between the external toilet door(s) and wall(s) is medium.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 100cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.