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Tesco Dam Lane Express

52-54 Dam Lane, Warrington, WA1 4EP

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Access Guide

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Overview

Parking

  • Public Parking View
    • There is a public car park located to the left and front of the store.
    • The name of the car park is Dam Lane Precinct.
    • Designated Blue Badge parking bays are not available in the car park.
    • Electric vehicle charging points are not available in the car park.

Entrance

  • This entrance is located at the front of the store.
  • The approach to the entrance has bollards.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • This is one step as you enter.
  • There are no handrails for the step.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the step is 5cm.
  • There are double automatic doors.
  • The doors open away from you.
  • The width of the opening is 130cm.
  • The doors have a high colour contrast.
  • There are security barriers at the entrance.

Supermarket

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 120cm - 150cm.
  • Some aisles did have obstructions at the time of the survey, these included: product bins, product displays, pillars, additional stock and advertising boards.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets and sliding top cabinets.
  • There is background noise.
  • Lighting levels vary due to the size of the space.

Staffed Checkouts

  • The staffed checkout area is located to the right from the store entrance, on the right side of the store.
  • The store has a payment counter.
  • There is step-free level access to the staffed checkout area.
  • Payment Counter View
    • The payment counter is located to the right from the store entrance, on the right side of the store.
    • Signage is not provided for the counter.
    • The height of the counter is 90cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 130cm.
    • The payment machine is portable.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels were even at the time of the survey.

Self-Service Checkouts

  • The self-service checkout area is located to the right from the store entrance, on the right side of the store.
  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket and trolley combined shops.
  • Lowered self-service touchscreens are available.
  • Lowered Touchscreens View
    • Lowered self-service touchscreens are available for basket and trolley combined shops.
    • The height of the lowered touchscreen display ranges from 113cm to 138cm from the floor.
    • The lowered touchscreen has the following accessibility aids: adjustable font size and a Call for Assistance button.
    • The height of the scanner is 100cm.
    • The height of the loading area is 44cm.
    • The height of the packing area is 72cm.
    • The card payment machine is at a height of 105cm.
    • The payment machine is at a fixed height.
    • Assistance is available at the lowered self-service touchscreen.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a basket and trolley shop touchscreen.
    • The height of the touchscreen display ranges from 125cm to 138cm from the floor.
    • The touchscreen has the following accessibility aids: adjustable font size and a Call for Assistance button.
    • The height of the scanner is 118cm.
    • The height of the loading area is 68cm.
    • The height of the packing area is 68cm.
    • The card payment machine is at a height of 118cm.
    • The payment machine is at a fixed height.
    • Assistance is available at the self-serve checkouts.

ATMs (Internal)

  • There is one ATM.
  • The ATM is located at the rear of the store.
  • The ATM is clearly signed.
  • There is not a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal ATM.
  • The height of the ATM features vary between 77cm and 124cm.