Access Guide
Summary
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Services Available
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- In this store these services are available; Photobooths, Rug Doctor (Carpet Cleaning) and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store has its own parking facilities.
- The store is located west of the city of Edinburgh in the Davidson's Mains area, on Cramond Road South.
The store has a good sized car park with Blue Badge, parent and child and standard parking bays.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- Buses stop on the B9085 Main Street in the Davidson's Mains area at the Main Street stop. The stops are served by routes 21 and 41 run by Lothian Buses.
- For more information on Lothian Buses in the Edinburgh area please click here (opens new tab).
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By Train
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- The nearest train station is Haymarket.
- Haymarket Station is located on Haymarket Terrace with local and national train services. It is located approximately 4.7km (2.9 miles) south-east of the store to the west of the city centre.
Haymarket Station has step-free access to all platforms, booking offices and ticket machines and ramps are available to board trains. The Passenger Assist meeting point is at the automatic ticket gates. - For more information on services and facilities at Haymarket Station please click here (opens new tab).
- For more information on local and national train services to Haymarket please click here (opens new tab).
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By Tram
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- The nearest tram stop is Edinburgh Gateway.
- The Edinburgh tram service runs east-west to the city centre from the Airport.
The nearest stop to the store is Edinburgh Gateway, approximately 5km (3.0 miles) south-west of the store. - For more information onhttps://edinburghtrams.com please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please speak to a colleague at the customer service counter, located on the left as you enter the store.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a/are wheelchair(s) available to borrow.
- To obtain mobility aids please contact customer service.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (large), standard (shallow), standard (large) with baby seat, wheelchair attachable, adapted with padded seat and adapted with padded seat/headrest.
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Parking
- The store does have its own parking facilities.
- The car park is located off Cramond Road South, in front of and to the rear of the store.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
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Parking
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- Clearly marked/signposted parent and child parking bays are available.
- All parking spaces are provided on a first come first served basis.
- Additional parking is available in an overflow car park.
- The overflow car park is to the rear of the store.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 8 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 440cm.
- The Blue Badge parking bays have a marked zone to one side but not at the rear.
- The marked zones around the Blue Badge parking bays have not got at least the recommended width of 120cm.
- The marked zones are between 80cm and 100cm wide.
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
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Paying
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- Parking is free for up to 3 hours.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The entrance is clearly visible from the car park.
- Pedestrian walkways are available in the car park.
- The surface on the approach to the entrance(s) is tarmac and block paving.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Approach (Entrance)
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Approach
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- The surface of the approach is tarmac and block paving.
- There are bollards on the approach.
- The height of the bollard(s) is 102cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 102cm.
- There is step-free access on the approach.
- There is a slope with a very easy incline.
ATM(s)
- The ATM(s) is/are located to the left of the store entrance.
- The ATM(s) is/are 3m from the store entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 101cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 118cm.
- The height of the ATM(s) controls/screens is 89cm.
- There is not a lowered ATM available.
Entrance (Store Entrance)
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Entrance
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- This information is for the entrance located to the front left of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Hello.'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 113cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 187cm.
- There are baskets on the left as you enter.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitisers range between 91cm and 102cm.
- There is a slope with a very easy incline.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 140cm.
- There are some aisles slightly narrowed by product displays.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There are mats in aisles that might be perceived as holes.
- The lighting levels are moderate to good.
- Resting/seating areas are available in this store.
- Resting/seating areas are located beyond the checkouts at the front of the store.
- The seats do not have armrests.
- Background music is played at all times.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the right as you enter the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are self-service checkout(s), staffed checkout(s) and basket only checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 92cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 3.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance system(s) was/were tested on 20/04/2021.
- The hearing assistance system(s) was/were working at the time of testing.
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Basket Only Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the basket only checkout(s).
- The basket only checkout(s) is not/are not placed in front of a plain background.
- The height of the basket only checkout(s) is/are 82cm.
- There is not a lowered section at the basket only checkout(s) .
- The chip & pin card machines are accessible from the basket only checkout(s).
- There is not a/are not hearing assistance system(s) at the basket only checkout(s).
- The following basket only checkout(s) have a hearing assistance system; checkout 1.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were not tested at the time of the survey.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 830cm and 130cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
- Two of the self-service checkouts are card payment only, the other 2 are cash and card payment.
Counter (Customer Service)
- The counter is located on the right as you enter.
- The counter is approximately 5m from the store entrance.
- The counter is clearly visible from the entrance.
- There is step-free access to the counter.
- There is a clear unobstructed route to the counter.
- The counter is clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The lighting levels at the counter are moderate to good.
- The height of the counter is 101cm.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- Clipboards can be provided to anyone who is unable to use the counter.
- There is a hearing assistance system at the counter.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 20/04/2021.
- The hearing assistance system was working at the time of testing.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.
Exit (Checkouts)
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Exit
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- This information is for the exit located to the left as you exit the checkout area.
- The exit area/door is clearly signed internally.
- This exit is signed with 'Goodbye (Exit Only)'.
- There is step-free access at this exit.
- There is a canopy or recess which provides weather protection at this exit.
- The exit door(s) does not/do not contrast visually with its immediate surroundings.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 111cm.
- There are security pillars at the exit doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 188cm.
Approach (Store Exit to Car Park)
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Approach
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- The surface of the approach is tarmac and block paving.
- There are bollards on the approach.
- The height of the bollard(s) is 119cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 112cm.
- There is step-free access on the approach.
- There is a slope with a very easy incline.