You are on Summary. Skip to the next section.

Summary

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• Services Available View
  • In this store these services are available; Costa Coffee Express and National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store does not have its own parking facilities.
• By Bus View
  • There is not a bus stop within 150 metres of the store entrance.
  • The nearest bus stop is 160 meters away on New Cross Road with direct links to Hither Green, Plumstead, Thamesmead, Peckham, Canada Water and Central London.
  • For more information on TFL Buses please click here (opens new tab).
• By Train View
  • The nearest train station is Deptford.
  • The nearest railway station is 0.2 miles away with direct links to Slade Green, Abbey Wood, Maze Hill and Central London.
  • For more information on Southeastern Trains please click here (opens new tab).
  • For more information on Deptford Station please click here (opens new tab).
• By DLR View
  • The nearest DLR station is Deptford Bridge.
  • The nearest DLR station is 0.2 miles away with direct links to Lewisham, Greenwich, Canary Wharf and Stratford.
  • For more information on TFL DLR please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• Customers can get assistance from the Security Guard at the entrance or from Customer Services.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a defibrillator in store.
• There is a water bowl available for assistance dogs.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Public Parking. Skip to the next section.

Public Parking

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• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on Frankham Street.
  • The name of the car park is Frankham Street Parking Boulevard.
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • There are 2 Blue Badge spaces available. Payment is via machine or the PayByPhone App. The location number of the Car Park is 803782. Visithttps://paybyphone.co.uk/ for further details.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located at the front of the store.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO express'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 148cm.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 120cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 115cm.
  • There is a slope with a very easy incline.
• Ramp/Slope View
  • The ramp/slope is located beyond the entrance doors.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The lighting levels at the ramp/slope are good.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are not 150cm+.
  • The minimum aisle width is 80cm.
  • Some aisles are obstructed by product bins (see photographs 1 & 2).
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • A seat can be made available if required.
• Signage View
  • Overhead aisle signage is not provided.
  • Dementia friendly signage is not provided.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the left as you enter the store.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are self-service checkout(s) and staffed checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 90cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 70cm.
  • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The type of system is a fixed loop.
  • Some of the hearing assistance systems are signed.
  • Colleagues are trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance system(s) was/were tested on 29/07/2021.
  • The hearing assistance system(s) was/were not working at the time of testing.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 110cm and 160cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.