Access Guide
Summary
-
Services Available
View
- The following Tesco services are available at this store; Scan as you Shop, a pharmacy, F&F Clothing, Tesco Mobile shop, a petrol station and Tesco Grocery Click+Collect services.
- In this store these services are available; photo services, Rug Doctor (Carpet Cleaning), Coin Exchange and Photobooths.
-
Facilities Available
View
- The following facilities are available at this store; an accessible toilet, standard toilets and baby changing facilities.
Getting Here
-
Parking
View
- The store has its own parking facilities.
- Additional parking is not available at the petrol station.
-
By Bus
View
- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is Eden Field Road/Thorne Road located on Edenfield Road.
- For more information on bus services please click here (opens new tab).
-
By Train
View
- The nearest train station is Kirk Sandall.
- Kirk Sandall is approximately 1.1 miles away, located off Sandall Lane.
- For more information on timetables and ticket prices please click here (opens new tab).
- For more information on Kirk Sandall please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- For assistance please go to the customer services desk.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a/are wheelchair(s) available to borrow.
- To obtain mobility aids please contact customer services.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (large), standard (shallow), standard (large) with baby seat and wheelchair attachable.
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- Customers can obtain online Tesco Grocery Click+Collect items from the car park collection station.
- There is not a portable hearing assistance system.
- There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The place of safety is located in a meeting room at the rear of the store.
ATM(s)
- The ATM(s) is/are located to the left of the entrance as you face it.
- The ATM(s) is/are 18m from the store entrnace.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 100cm.
- The bollards contrast visually with the paving.
- The minimum width between the bollards is 117cm.
- The controls/screen heights vary between 90cm and 120cm.
- There is not a lowered ATM available.
Parking
- The store does have its own parking facilities.
- The car park is located Edenthorpe Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
-
Parking
View
- Clearly marked/signposted parent and child parking bays are available.
- All parking spaces are provided on a first come first served basis.
-
Blue Badge Parking
View
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 229cm x 470cm.
- The Blue Badge parking bays have a marked zone to both sides but not at the rear.
- The marked zones around the Blue Badge parking bays have not got at least the recommended width of 120cm.
- 130cm.
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- The bays to the left of the store front have the dimensions of 240cm x 480cm.
-
Paying
View
- Parking is free for up to 3 hours.
-
Access from the Car Park
View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is clearly visible from the car park.
- Pedestrian walkways are available in the car park.
- The surface on the approach to the entrance(s) is tarmac and concrete tiles.
- There is a pedestrian crossing between the designated Blue Badge parking bays and the entrance.
- The pedestrian crossing is level (flush) with the Blue Badge parking bays and is level with the approach to the entrance(s).
- The pedestrian crossing has tactile paving on both sides.
-
Drop-off Point(s)
View
- There is a/are clearly marked drop-off point(s).
- The drop-off point(s) is/are located at the front of the store to the right as you face the entrance.
- The route from the drop-off point(s) to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- There is no tactile paving on dropped kerbs between the drop-off point(s) and the entrance.
Entrance
-
Entrance
View
- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Hello'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 131cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 172cm.
- There are bollards at the entrance doors.
- The height of the bollard(s) is 100cm.
- The bollards do contrast visually with the paving.
- The minimum width between the bollards is 104cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitisers range between 121cm and 145cm.
-
Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Exit
-
Exit
View
- This information is for the exit located at the front of the store.
- The exit area/door is clearly signed internally.
- This exit is signed with 'Goodbye'.
- There is step-free access at this exit.
- There is a canopy or recess which provides weather protection at this exit.
- There is a dark mat or floor marking at this exit area which may look like a hole to some people.
- The exit door(s) does not/do not contrast visually with its immediate surroundings.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 169cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 169cm.
- There are bollards at the exit doors.
- The height of the bollard(s) is 100cm.
- The bollards do contrast visually with the paving.
- The minimum width between the bollards is 123cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitisers range between 130cm and 147cm.
-
Ramp/Slope
View
- The ramp/slope is located in front of the exit.
- The gradient of the ramp/slope is slight.
- There is a level landing at the top of the ramp/slope.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 120cm.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There are mats in aisles that might be perceived as holes.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- Background music is played at all times.
-
Signage
View
- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
F&F Clothing
-
F&F Clothing
View
- F&F Clothing is located to the left as you enter the store.
- F&F Clothing is approximately 25m from the store entrance.
- Clear signage for F&F Clothing is not visible from the entrance.
- There is step-free access to F&F Clothing.
- There is a clear unobstructed route to F&F Clothing.
- F&F Clothing is not clearly signed.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 110cm.
- There is flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
- Lighting levels are good.
- Resting/seating areas are not available in this area.
- A seat can be made available if required.
- Background music is played at all times.
Tesco Mobile
-
Tesco Mobile Area
View
- Tesco Mobile is located to the left as you enter.
- Tesco Mobile is approximately 17m from the store entrance.
- Clear signage for Tesco Mobile is visible from the entrance.
- There is step-free access to Tesco Mobile.
- There is a clear unobstructed route to Tesco Mobile.
- Tesco Mobile is clearly signed.
- There is flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
- Resting/seating areas are not available in this area.
- A seat can be made available if required.
- Background music is played at all times.
- Lighting levels are good.
-
Counter
View
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The lighting levels at the counter are good.
- The height of the counter is 100cm.
- There is not sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- There is not a hearing assistance system at the counter.
-
Consultation Desk(s)
View
- Tesco Mobile has 1 consultation desk(s) available.
- The consultation desk surveyed is 1m from the counter.
- There is a clear unobstructed route to the consultation desk(s).
- There is room for a wheelchair user to manoeuvre.
- The distance between the floor and the underside of the desk(s) is 94cm.
- There is not sufficient space to write or sign documents on the desk(s).
- The seats do not have armrests.
Pharmacy
-
Pharmacy Area
View
- The Pharmacy is located to the left as you enter the store.
- The Pharmacy is approximately 3m from the store entrance.
- The Pharmacy is clearly visible from the entrance.
- There is step-free access to the Pharmacy.
- There is a clear unobstructed route to the Pharmacy.
- The Pharmacy is clearly signed.
- There is flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
- Resting/seating areas are available in this area.
- The seats do not have armrests.
- Background music is played at all times.
-
Counter
View
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The lighting levels at the counter are good.
- The height of the counter is 100cm.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- There is a hearing assistance system at the counter.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 18/11/2021.
- The hearing assistance system was working at the time of testing.
-
Consultation Room(s)
View
- The pharmacy has 1 consultation room(s) available.
- The consultation room surveyed was Private Consultation Area.
- The consultation room is 5m from the pharmacy counter.
- The consultation room is clearly signed.
- There is a clear unobstructed route to the consultation room.
- There is a/are door(s) leading into the consultation room.
- There is written signage on or near the door.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The clear door width is 86cm.
- There is not room for a wheelchair user to manoeuvre within the consultation room.
- There are seats with armrests on both sides.
- Lighting levels are good.
- The consultation room is fully enclosed.
Checkouts
-
Checkout Area
View
- The checkout(s) is/are located to the left as you enter the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s), basket only checkout(s) and self-service checkout(s).
- There are 11 standard, 4 self scan and 6 self service checkouts.
-
Staffed Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 91cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are not accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 8, 9.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 18, 9.
- The hearing assistance system(s) was/were tested on 17/11/2021.
- The hearing assistance system(s) was/were working at the time of testing.
-
Basket Only Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the basket only checkout(s).
- The basket only checkout(s) is not/are not placed in front of a plain background.
- The height of the basket only checkout(s) is/are 91cm.
- The chip & pin card machines are accessible from the basket only checkout(s).
- There is not a/are not hearing assistance system(s) at the basket only checkout(s).
-
Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkout(s) vary between 63cm and 133cm.
- The chip & pin card machines are not accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
-
Scan as you Shop
View
- The controls/screen heights for the self-service checkout(s) vary between 63cm and 133cm.
- The chip & pin card machines are not accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Counter (Customer Services)
- The counter is located to the left as you enter.
- The counter is approximately 13m from the main entrance.
- Clear signage for the counter is not visible from the entrance.
- There is step-free access to the counter.
- There is a clear unobstructed route to the counter.
- The counter is not clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The lighting levels at the counter are good.
- The height of the counter is 95cm.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is a hearing assistance system at the counter.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 18/11/2021.
- The hearing assistance system was working at the time of testing.
Parent and Baby Room
- There is a parent and baby room.
- The parent and baby room is located to the left as you enter the second set of entrance doors.
- The parent and baby room is approximately 8m from the store entrance.
- There is step-free access into the parent and baby room.
- A colleague does not need to be notified for use of the room.
- There is pictorial and written text signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table is 97cm.
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 86cm.
- The wash basin tap type is lever.
- There is a/are chair(s) in the parent and baby room.
- There is a chair with armrests on both sides.
- There is not a toilet in the parent and baby room.
- There is not a flashing fire alarm beacon within the room.
- The lighting levels are good.
- There is a slight slope at the threshold to the facility.
Toilet with Adaptations
- There is an/are accessible toilet(s) available.
-
Location and Access
View
- This accessible toilet is located to the right as you enter the store and straight ahead and then opposite customer services.
- This accessible toilet is approximately 15m (16yd 1ft) from the store entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens inwards.
- The door may be difficult to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 94cm (3ft 1in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
-
Toilet Features
View
- The dimensions of the accessible toilet are 220cm x 290cm (7ft 3in x 9ft 6in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 84cm.
- The lateral transfer space on the right is 170cm.
- The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is not a/are not wall-mounted grab rail(s) available.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 125cm from the floor.
-
Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 56cm.
- The shelf is not located where it is reachable.
- The toilet does not have a backrest or a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 85cm (2ft 9in).
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 96cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 100cm (3ft 3in).
- The contrast between the hand dryer and the wall is good.
-
Comments
View
- There is a slight slope at the threshold to the facility.
Standard Toilet(s)
- Standard toilet facilities are available.
-
Toilet Facilities
View
- The female and male toilets are located to the left as you enter the store straight ahead and opposite customer services.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 13m from the store entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 86cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are good.
-
Comments
View
- There is a slight slope at the threshold to the facility.