You are on Summary. Skip to the next section.

Summary

• Tesco Dudley Road Express link (new tab) - click here.

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• Services Available View
  • In this store these services are available; Costa Coffee Express and National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store has its own parking facilities.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • The nearest bus stop is 33 metres away on Dudley Road with direct links to Walsall, Merry Hill and Gornal Wood.
  • For more information on Diamond Buses please click here (opens new tab).
• By Train View
  • The nearest train station is Old Hill Station.
  • Old Hill Station is 1.1 miles from the store with direct links to Kidderminster and Stratford upon Avon.
  • For more information on Old Hill Station please click here (opens new tab).
  • For more information on National Rail please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• For help and assistance please go to the checkouts or approach a colleague around the store.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (shallow).
• There is not a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• The defibrillator is located behind the checkouts.

You are on Parking. Skip to the next section.

Parking

• The store does have its own parking facilities.
• The car park is located off Dudley Road.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park surface is tarmac.

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• Parking View
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
  • There is a further entrance to the carpark off Coombes Road.
• Blue Badge Parking View
  • There is not a/are not Blue Badge parking bay(s) available.
• Paying View
  • Parking is free (unlimited time).
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The entrance is clearly visible from the car park.
  • Pedestrian walkways are not available in the car park.
  • The surface on the approach to the entrance(s) is tarmac and flagstone/paving slabs.
  • The entrance is clearly visible from the car park if you enter from Dudley Road , if you enter from Coombes Road the entrance can not been seen from the upper parking spaces.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is tarmac.
  • The approach surface is uneven in places.
  • There are bollards on the approach.
  • The height of the bollard(s) is 100cm.
  • The bollards contrast(s) visually with the tarmac.
  • The minimum width between the bollards is 130cm.
  • There is step-free access on the approach.
  • There is a slope with a very easy incline.
  • There is a slight slope on the approach to the entrance from the top parking bays located by the Coombs Road entry. There are bollards located on the path from the Dudley Road pedestrian entry and there is a minimum of 50cm between the bollards and building line. There is a Covid information sign located by the bollards on the approach to the entrance.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to left of the entrance.
• The ATM(s) is/are 2m from the entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 95cm.
• The bollards contrast visually with the tarmac.
• The minimum width between the bollards is 130cm.
• The controls/screen heights vary between 98cm and 125cm.
• There is not a lowered ATM available.
• There is a bin located between 2 bollards directly in front of the ATM.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located off Dudley Road.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO express'.
  • There is ramped/sloped and stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 145cm.
  • There are security pillars at the entrance doors.
  • The security pillars does not contrast visually with the flooring.
  • The minimum width between the security pillars is 139cm.
  • There is a bollard located at the entrance which is 100cm high and there is 140cm between the bollard and the small wall and handrail There are baskets and trolleys to the right as you enter the store.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 120cm.
• Ramp/Slope View
  • The ramp/slope is located at the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The ramp/slope does bypass the step(s).
  • The ramp is directly in front of the entrance, the steps are on the right hand side of the entrance.
• Step(s) View
  • The step(s) is/are located to the right of the entrance.
  • There is/are 2 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • The depth of the steps are 49cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up the step(s).
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a handrail at the top of the stairs on the approach to the entrance which is 110cm high with a second lower handrail which is 55cm high. There is a multi level wall in front of the steps to the ramp at the entrance which ranges from 25cm to 68cm in height.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 108cm.
  • Some aisles are obstructerd with product bins. There are some small areas of flooring which are a different colour.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
  • No background music is played.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the left of the entrance.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are not clearly signed.
  • The lighting levels at the checkout(s) are moderate to good.
  • There is a/are staffed checkout(s) and self-service checkout(s).
  • There are 2 staffed checkouts and 1 card only self-service till.
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 91cm.
  • There is not a lowered section at the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; Tills 1 and 2.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); Tills 1 and 2.
  • The hearing assistance system(s) was/were tested on 24/08/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
  • Till 2 which is located on the right as you look at the checkouts was working There was no sound picked up on the hearing assistance system at Till 1.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 108cm and 132cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.