You are on Summary. Skip to the next section.

Summary

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• Services Available View
  • In this store these services are available; Costa Coffee and National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store does not have its own parking facilities.
  • The store is located west of Dundee city centre on Hawkhill, by the West Port roundabout.
    There is on-street parking with a 45 minute parking limit opposite the store, accessed by pelican crossings.
    There is a public car park on South Tay Street, approximately 150m from the store.
  • For more information onhttp://www.leisureandculturedundee.com/dundee-car-parking-map please click here (opens new tab).
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • Buses stop on Hawkill at the Brown Street bus stops. The bus stops are served by Stagecoach buses routes X7, Moffat & Williamson buses routes 51 and Xplore Dundee buses 22 and 922 (southbound).
    For more information on Stagecoach Bus Services please click here (opens new tab)
    For more information on Moffat-Williamson Bus Services please click here (opens new tab)
    For more information on Xplore Dundee bus services please click here (opens new tab).
• By Train View
  • The nearest train station is Dundee.
  • Dundee Station is located south of Dundee City centre on South Union Street, approximately 700m (0.4 miles) south-east of the store.
    Dundee Station is a Category A station. The station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office.
    There is an accessible booking office, ticket machines and ramp access to trains.
  • For more information on Dundee train station and local train services please click here (opens new tab).
  • For more information on the AccessAble guide to Dundee Station please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• At the Customer Service checkouts or a member of staff.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (shallow).
• There is not a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Wheeled baskets are also available, in addition to standard wired baskets.

You are on Public Parking. Skip to the next section.

Public Parking

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• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on West Port.
  • Parking on West Port, which runs parallel to Hawkhill, is limited to 45 minutes.
    There is no parking on Hawkhill, which is a dual carriageway with pelican crossings.
• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on South Tay Street.
  • The name of the car park is South Tay Street.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).
• Additional Public Parking Information View
  • For more information on public parking please click here (new tab).

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the right of the store.
• The ATM(s) is/are 10m from the store entrance.
• The height of the ATM(s) controls/screens is 91cm.
• There is not a lowered ATM available.
• There is a slight slope on the pavement from left to right as you approach the ATM.

You are on Entrance (Store Entrance). Skip to the next section.

Entrance (Store Entrance)

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• Entrance View
  • This information is for the entrance located at the front left of the store on Hawkhill.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO express'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 152cm.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 152cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 119cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • There are columns that reduce the width of the left end aisle as you enter.
    There are product bins, promotions and displays at the ends of aisles that reduce the aisle width.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.
  • The signs are written in white on a pale background that some people with sight impairments may find difficult to read.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the right as you enter the store.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are moderate to good.
  • There is a/are self-service checkout(s) and staffed checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 91cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 71cm.
  • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are not accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; 3 (left) and 2 (middle).
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); 3 (left) and 2 (middle).
  • The hearing assistance system(s) was/were tested on 24/03/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
  • The hearing assistance system on checkout 2 (middle) was working.
    The hearing assistance system on checkouts 3 (left) was not working (red light on).
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 108cm and 135cm.
  • The chip & pin card machines are not accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
  • The self-service machines are card payment only.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.