Access Guide
Summary
-
Services Available
View
- The following Tesco services are available at this store; electric vehicle charging points.
- In this store these services are available; Photobooths, Coin Exchange, Rug Doctor (Carpet Cleaning), photo services and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
-
Facilities Available
View
- The following facilities are available at this store; an accessible toilet, baby changing facilities and standard toilets.
Getting Here
-
Parking
View
- The store has its own parking facilities.
- The store is located on the A930 High Street in Monifieth, east of Dundee and Broughty Ferry. The car park is located in front of and to the side of the store off High Street.
-
By Bus
View
- Busses stop outside the store on High Street. The bus stops are served by Stagecoach buses routes 73, 73A and 73B, Moffat & Williamson buses routes 78, 79A and 79C, and Wisharts Friockheim buses route 81. For more information on Stagecoach Bus Services please click here (opens new tab) For more information on Wisharts Friockheim Bus Services please click here (opens new tab) For more information on Moffat-Williamson Bus Services please click here (opens new tab).
-
By Train
View
- The nearest train station is Monifieth.
- Monifieth Station is located on South Street, 400m from the store (about a 5 minute walk). Monifieth is a Category B station. Access is level to platform 2, a ramp to platform 1 and a connecting footbridge with stairs. The Passenger Assist meeting point is at the at the shelter on each platform.
- For more information on service and facilities at Monifieth Station please click here (opens new tab).
- For more information on Scotrail local train services please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- For help and assistance please contact the Customer Services Desk or ask a colleague.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters can be provided on request.
- There is a/are wheelchair(s) available to borrow.
- To obtain mobility aids please contact the Customer Services Desk.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (large), standard (shallow), standard (large) with baby seat and wheelchair attachable.
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Parking
- The store does have its own parking facilities.
- The car park is located off High Street in front of and to the side of the store.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
-
Parking
View
- Clearly marked/signposted parent and child parking bays are available.
-
Blue Badge Parking
View
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 11 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 500cm.
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- The Blue Badge bays are to the side of the store in two groups.
-
Paying
View
- Parking is free (unlimited time).
-
Access from the Car Park
View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is clearly visible from the car park.
- Pedestrian walkways are available in the car park.
- The surface on the approach to the entrance(s) is tarmac.
- There are widely spaced black bollards approximately 100cm high with identification bands to the edge of the walkways.
-
Drop-off Point(s)
View
- There is not a/are not clearly marked drop-off point(s).
- There are dropped kerbs to the Blue Badge bays without tactile paving.
Electric Vehicle Charging Points (Pod Point)
- There is a/are electric vehicle charging point(s) available.
- The provider of the charging point(s) is Pod Point.
- Fast charging is available.
- The electric vehicle charging point(s) is/are located on the left as you enter the car park from High Street.
- Colleagues are not able to provide assistance with the electric vehicle charging points.
- There is/are 4 electric vehicle charging point(s).
- The electric vehicle charging bay(s) is/are clearly marked and signposted.
- The dimensions of the electric vehicle charging bay(s) surveyed are 240cm x 480cm.
- The charging point(s) is/are located to the rear as you approach the bay(s).
- The height range of the electric vehicle charging point nozzle slot is 95cm to 105cm.
- An app is required to use the charging point(s).
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment for charging is made over the phone.
- For more information and a guide to electric vehicle charging please click here.
- There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.
ATM(s)
- The ATM(s) is/are located at the front of the store in the car park, to the left of the main entrance.
- The ATM(s) is/are 10m from the store entrance.
- The height of the ATM(s) controls/screens is 87cm.
- There is not a lowered ATM available.
Entrance (Store Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Hello'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 159cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 158cm.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 103cm.
- Some aisles are obstructed by product displays and bins at the ends of the aisles. There are low-level corner guards by some food display cabinets. Some aisles are narrowed by white pillars, that have a grey identification and protection band.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There are mats in aisles that might be perceived as holes.
- The lighting levels are moderate to good.
- Resting/seating areas are available in this store.
- Resting/seating areas are located by the checkout area.
- There are seats with armrests on both sides.
- Background music is played at all times.
-
Signage
View
- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
-
Checkout Area
View
- The checkout(s) is/are located straight ahead as you enter, on the right side of the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are staffed checkout(s), self-service checkout(s) and basket only checkout(s).
-
Staffed Checkout(s)
View
- There are no windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 91cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are not accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 5 and 7.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 5 and 7.
- The hearing assistance system(s) was/were tested on 16/03/2021.
- The hearing assistance systems at checkouts 5 and 7 are both working well.
- The chip & pin card machines are fixed.
-
Basket Only Checkout(s)
View
- There are no windows, TVs, glazed screens or mirrors at/behind the basket only checkout(s).
- The basket only checkout(s) is not/are not placed in front of a plain background.
- The height of the basket only checkout(s) is/are 91cm.
- There is a lowered section at the basket only checkout(s) .
- The height of the lowered section at the basket only checkout(s) is 78cm.
- There is not a clear knee recess beneath the lowered section of the basket only checkout(s).
- The chip & pin card machines are accessible from the basket only checkout(s).
- There is not a/are not hearing assistance system(s) at the basket only checkout(s).
-
Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkout(s) vary between 82cm and 133cm.
- The chip & pin card machines are not accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
- Chip & Pin card machines are fixed.
Counter (Customer Services and Tobacconist)
- The counter is located on the right as you enter the store.
- The counter is approximately 10m from the store entrance.
- The counter is clearly visible from the entrance.
- There is step-free access to the counter.
- There is a clear unobstructed route to the counter.
- The counter is clearly signed.
- There are no windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The lighting levels at the counter are moderate to good.
- The height of the counter is 101cm.
- There is sufficient space to write or sign documents on the counter.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 77cm.
- There is sufficient space to write or sign documents on the lowered section of the counter.
- There is a clear knee recess beneath the lowered section of the counter.
- The counter is staffed.
- There is a hearing assistance system at the counter.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 16/03/2021.
- There are two induction loops on this desk. Both loops were working.
Toilet with Adaptations (Left Toilet - Right Transfer)
- There is an/are accessible toilet(s) available.
-
Location and Access
View
- This accessible toilet is located to the right as you enter the store, next to the Customer Services Desk.
- This accessible toilet is approximately 10m (10yd 2ft) from the store entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 85cm (2ft 9in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
-
Toilet Features
View
- The dimensions of the accessible toilet are 147cm x 243cm (4ft 10in x 7ft 12in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 78cm (2ft 7in).
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a sensor flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 124cm from the floor.
-
Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 95cm.
- The shelf is located where it is reachable.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 88cm (2ft 11in).
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 95cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 105cm (3ft 5in).
- The contrast between the hand dryer and the wall is good.
-
Comments
View
- This facility is used as a shared standard toilet.
Toilet with Adaptations (Right Toilet - Right Transfer)
- There is an/are accessible toilet(s) available.
-
Location and Access
View
- This accessible toilet is located to the right as you enter the store, next to the Customer Services Desk.
- This accessible toilet is approximately 8m (8yd 2ft) from the store entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 85cm (2ft 9in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
-
Toilet Features
View
- The dimensions of the accessible toilet are 148cm x 178cm (4ft 10in x 5ft 10in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a sensor flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are general waste (with no lid) disposal units.
- There is not a/are not coat hook(s).
-
Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 92cm.
- The shelf is located where it is reachable.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 81cm (2ft 8in).
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 95cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 104cm (3ft 5in).
- The contrast between the hand dryer and the wall is good.
-
Comments
View
- The transfer space is limited by an angled wall and duct.
- This facility is used as a shared standard toilet.
Standard Toilet(s)
- Standard toilet facilities are not available.
-
Comments
View
- The accessible toilet facilities are used as shared standard toilets.
Parent and Baby Room
- There is a parent and baby room.
- The parent and baby room is located to the right as you enter the store, next to the Customer Services Desk.
- The parent and baby room is approximately 8m from the store entrance.
- There is step-free access into the parent and baby room.
- A colleague does not need to be notified for use of the room.
- There is pictorial signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table is 84cm.
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 74cm.
- The wash basin tap type is sensor.
- There is a/are chair(s) in the parent and baby room.
- There is a toilet in the parent and baby room.
- There is not a flashing fire alarm beacon within the room.
- The lighting levels are good.
- There is limited circulation space in front of the wash basin.