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Tesco Dundee Nethergate Express

80 Nethergate, Dundee, DD1 4ER

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Access Guide

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Summary

Getting Here

COVID-19 Information

  • The information in this section was taken in March 2021.
  • There is a traffic light system in place at the entrance/exit.
  • There is a colleague available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are free standing.
  • The height of the hand sanitiser is 119cm.
  • Hand sanitisers are available inside the venue.
  • There is a limited number of customers allowed inside.
  • There is a Track and Trace system in place.
  • There is not a one-way system throughout.
  • There is clear signage inside to help with social distancing.
  • There is signage throughout the store to remind people of social distancing.
  • There are protective clear screens located at checkouts/counters.
  • Toilets are not available.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • To get assistance please speak to a colleague at the checkout.
  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • There is not a colleague trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is a seat/chair available within the store.
  • There is a defibrillator in store.
  • The types of trolley available at this store include; standard (shallow).
  • There is not a water bowl available for assistance dogs.
  • There is not a Tesco Grocery Click+Collect service in the store.
  • There is not a Tesco Collect+ service in the store.
  • There is not a portable hearing assistance system.
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The staff canteen can be used as a place of safety if required.
  • The defibrillator is located at the checkouts.

Public Parking

  • On Street Blue Badge Parking View
    • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
    • The on street Blue Badge parking bay(s) is/are located on Nethergate, by Mecca Bingo.
    • The dimensions of the on street Blue Badge parking bay(s) surveyed are 220cm x 600cm (7ft 3in x 19ft 8in).
    • There are not parking charges for the on street Blue Badge parking bay(s).
  • On Street Standard Parking View
    • Standard on street parking is available.
    • The standard on street parking is located on Nethergate, by Mecca Bingo.
    • Parking is very limited on Nethergate.
      Additional on-street parking may be found on Whitehall Street.
  • Public Car Park View
    • There is a car park for public use within approximately 200m (219yd).
    • The public car park is located on Yeaman Shore.
    • The name of the car park is Yeamans Shore Car Park.
    • There is not a/are not Blue Badge parking bay(s) available within the car park.
    • There is additional multi-storey parking at the Overgate Shopping Centre including Blue Badge parking.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).
  • Additional Public Parking Information View

ATM(s)

  • The ATM(s) is/are located to the right of the store entrance.
  • The ATM(s) is/are 5m from the store entrance.
  • The height of the ATM(s) controls/screens is 92cm.
  • There is not a lowered ATM available.

Entrance (Store Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the store on Nethergate.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'TESCO express'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 140cm.
    • There are security pillars at the entrance doors.
    • The security pillars does not contrast visually with the flooring.
    • The minimum width between the security pillars is 148cm.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 119cm.
    • There is a slope with a very easy incline.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the store.
    • The majority of aisle widths are not 150cm+.
    • The minimum aisle width is 79cm.
    • There are pillars in some aisles.
      There are product bins, stands and promotions at the ends of some aisles.
    • The lighting levels are moderate to good.
    • Resting/seating areas are not available in this store.
    • A seat can be made available if required.
    • Background music is not played at this store.
  • Signage View
    • Overhead aisle signage is provided.
    • The colour, design and typeface of signs is consistent throughout the store.
    • Dementia friendly signage is not provided.

Checkouts

  • Checkout Area View
    • The checkout(s) is/are located on the left as you enter the store.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are moderate to good.
    • There is a/are self-service checkout(s) and staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 91cm.
    • There is a lowered section at the staffed checkout(s).
    • The height of the lowered section at the staffed checkout(s) is 71cm.
    • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a/are hearing assistance system(s) at the staffed checkout(s).
    • The following staffed checkout(s) have a hearing assistance system; 2 (middle) and 3 (right).
    • The type of system is a fixed loop.
    • The hearing assistance system(s) is/are signed.
    • Colleagues are trained to use the hearing assistance system(s).
    • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
    • The hearing assistance systems were tested at the following staffed checkout(s); 2 and 3.
    • The hearing assistance system(s) was/were tested on 24/03/2021.
    • The hearing assistance system(s) was/were working at the time of testing.
    • The hearing assistance system on checkout 2 was working.
      The hearing assistance system on checkout 3 was not working (no lights showing).
  • Self-Service Checkout(s) View
    • The controls/screen heights for the self-service checkout(s) vary between 100cm and 135cm.
    • The chip & pin card machines are accessible from the self-service checkout(s).
    • The self-service checkouts are card payment only.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.