Access Guide
Summary
-
Services Available
View
- In this store these services are available; National/Health Lottery and Costa Coffee.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
-
Parking
View
- The store does not have its own parking facilities.
- On-street parking is limited in the centre of Dundee. There is a Blue Badge bay near the store outside Mecca Bingo along with some standard pay and display parking bays. Additional on-street parking is available in Whitehall Street.
There are car parks at Yeaman Shore and to the rear of the Overgate Shopping Centre. - For more information onhttp://www.leisureandculturedundee.com/dundee-car-parking-map please click here (opens new tab).
-
By Bus
View
- There is a bus stop within 150 metres of the store entrance.
- Nethergate is the main stopping centre for buses in the city centre. The bus stop outside the store (Nethergate Stop 2) is served by routes 16, 16B, 39, 39X, 57, 57A, 59, 73, 3A, 77B, 92, 92C and 92D.
Other stops are served by these routes and also routes including 4, 4A, 5, 10, 17, 22, 42, 42A, 51, 77, 77A, 99, 99A, 99B, 99C, 99D, 910, 917, 922, X54 and X61.
Buses are operated by the Stagecoach Bus Company, Moffat & Williamson buses and Xplore Dundee bus services.
For more information on Stagecoach Bus Services please click here (opens new tab)
For more information on Moffat-Williamson Bus Services please click here (opens new tab)
For more information on Xplore Dundee bus services please click here (opens new tab).
-
By Train
View
- The nearest train station is Dundee.
- Dundee Station is located south of Dundee City centre on South Union Street, approximately 700m (0.4 miles) south-east of the store.
Dundee Station is a Category A station. The station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office.
There is an accessible booking office and ticket machines and ramp access to trains. - For more information on services, facilities and train services at Dundee Train Station please click here (opens new tab).
- For more information on the AccessAble guide to Dundee Train Station please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please speak to a colleague at the checkout.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The staff canteen can be used as a place of safety if required.
- The defibrillator is located at the checkouts.
Public Parking
-
On Street Blue Badge Parking
View
- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on Nethergate, by Mecca Bingo.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 220cm x 600cm (7ft 3in x 19ft 8in).
- There are not parking charges for the on street Blue Badge parking bay(s).
-
On Street Standard Parking
View
- Standard on street parking is available.
- The standard on street parking is located on Nethergate, by Mecca Bingo.
- Parking is very limited on Nethergate.
Additional on-street parking may be found on Whitehall Street.
-
Public Car Park
View
- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Yeaman Shore.
- The name of the car park is Yeamans Shore Car Park.
- There is not a/are not Blue Badge parking bay(s) available within the car park.
- There is additional multi-storey parking at the Overgate Shopping Centre including Blue Badge parking.
-
Drop-off Point(s)
View
- There is not a/are not clearly marked drop-off point(s).
- Additional Public Parking Information View
ATM(s)
- The ATM(s) is/are located to the right of the store entrance.
- The ATM(s) is/are 5m from the store entrance.
- The height of the ATM(s) controls/screens is 92cm.
- There is not a lowered ATM available.
Entrance (Store Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the store on Nethergate.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 140cm.
- There are security pillars at the entrance doors.
- The security pillars does not contrast visually with the flooring.
- The minimum width between the security pillars is 148cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 119cm.
- There is a slope with a very easy incline.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 79cm.
- There are pillars in some aisles.
There are product bins, stands and promotions at the ends of some aisles. - The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- Background music is not played at this store.
-
Signage
View
- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
-
Checkout Area
View
- The checkout(s) is/are located on the left as you enter the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are self-service checkout(s) and staffed checkout(s).
-
Staffed Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 91cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 71cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 2 (middle) and 3 (right).
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 2 and 3.
- The hearing assistance system(s) was/were tested on 24/03/2021.
- The hearing assistance system(s) was/were working at the time of testing.
- The hearing assistance system on checkout 2 was working.
The hearing assistance system on checkout 3 was not working (no lights showing).
-
Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkout(s) vary between 100cm and 135cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- The self-service checkouts are card payment only.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.