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Tesco Dunfermline Extra Petrol Station

Calais Farm Road, Duloch Park, Dunfermline, KY11 8EG

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Access Guide

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Petrol Station Summary

  • Services Available View
    • The following services are available at this petrol station; Pay at Pump, Air & Water unit, Car Vac unit, Tesco Drive Thru Car Wash, Costa Coffee Express and Self Service Jet Wash.

Getting Here

COVID-19 Information

  • The information in this section was taken in March 2021.
  • There is not a colleague available at the entrance.
  • There is not hand sanitiser available at the entrance.
  • Hand sanitisers are available inside the venue.
  • There are hand held sanitisers at the checkouts and adjacent to the coffee vending machine.
  • There is a limited number of customers allowed inside.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at checkouts/counters.
  • Toilets are not available.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Petrol Station Forecourt

  • Forecourt and Pumps View
    • Colleagues are able to provide assistance at the pumps.
    • To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
    • The pumps are not clearly signed.
    • It is possible to pay at the pump.
    • The height of the pump controls/screen is 135cm.
    • The height of the fuel pump nozzle slot is 120cm.
    • The paper towel dispenser(s) is/are at a height of 85cm.
    • The disposable glove dispenser(s) is/are at a height of 95cm.
    • The tyre pressure machine control heights vary between 94cm and 140cm.
    • The height of the tyre pressure pump slot is 120cm.
    • The height of the water pump slot is 120cm.
    • There are two tyre pressure machines, one with a water pump located behind the shop, and one with car vac unit located to the side of the main forecourt.
  • Out of Hours Payment Counter View
    • There is step-free access to the counter.
    • The counter is not clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • The height of the counter is 110cm.
    • There is not a lowered section of the counter.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system at the counter.
    • There is signage for a portable induction loop, however one is not unavailable.

Parking

  • The car park is located on the left as you enter the petrol forecourt.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • Parking View
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
    • There is additional parking space for larger vehicles to the rear of the shop.
  • Blue Badge Parking View
    • There is not a/are not Blue Badge parking bay(s) available.
  • Paying View
    • Parking is free (unlimited time).
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • Pedestrian walkways are not available in the car park.
    • The surface on the approach to the entrance(s) is tarmac and concrete tiles.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

ATM(s)

  • The ATM(s) is/are located to the right of the shop.
  • The ATM(s) is/are 15m from the shop entrance.
  • There are bollards on the approach to the ATM(s).
  • The height of the bollard(s) is 83cm.
  • The bollards have a visual identification band.
  • The minimum width between the bollards is 120cm.
  • The controls/screen heights vary between 90cm and 120cm.
  • There is not a lowered ATM available.

Entrance

  • This information is for the entrance located at the front of the shop.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • Entrance View
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 92cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.

Shop

  • Access and Circulation View
    • There is step-free access throughout.
    • The majority of aisle widths are 150cm+.
    • There are low level displays and a transparent newspaper stand blocking some aisles.
    • The lighting levels are moderate to good.
    • A seat can be made available if required.
  • Checkout Area View
    • The checkout(s) is/are located to the far right as you enter.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are moderate to good.
    • There is a/are staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the standard checkout(s).
    • The standard checkout(s) is not/are not placed in front of a plain background.
    • The height of the standard checkout(s) is/are 103cm.
    • There is not a lowered section at the standard checkout(s).
    • The chip & pin card machines are accessible from the standard checkout(s).
    • There is a hearing assistance system at the standard checkout(s).
    • The following standard checkout(s) have a hearing assistance system; right hand checkout (82).
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Colleagues are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 01/03/2021.
    • The hearing assistance system was working at the time of testing.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.