You are on Summary. Skip to the next section.

Summary

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• Services Available View
  • In this store these services are available; Costa Coffee Express and National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).
  • An EVRI Parcel service is available in the store.

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store has its own parking facilities.
  • The store is located in Dyce, north of Aberdeen city on the A947 Victoria Street. There is parking to the rear of the store off John Street with a Blue Badge bay.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • Buses stop on Victoria Road northbound at the Farburn Terrace stop. The stop is served by First Bus routes 17A, 18, 172, Stagecoach Bus routes 35, 172, X27 and Bains Coaches route 305. Buses stop on Victoria Road southbound at the Glenholme Terrace stop. The stop is served by First Bus routes 17, 17A, 18, 172, Stagecoach Bus routes 35, 172, and Bains Coaches route 305. For more information on First Bus services in the Aberdeen area please click here (opens new tab) For more information on Stagecoach bus services please click here (opens new tab) For more information on Bains Coaches bus services timetables please click here (opens new tab).
• By Train View
  • The nearest train station is Dyce.
  • Dyce train station is located on Station Road in Dyce, 450m (0.3 miles) north of the store. Dyce station is a Category A station. The station is fully accessible with lifts at the footbridge to all platforms. There is no accessible booking counter, but there area accessible ticket machines and a ramp available for train access.
  • For more information on services and facilities at Dyce Station please click here (opens new tab).
  • For more information on train services to Dyce Station please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• For help and assistance please ask at the Customer Service checkouts desk, to the right as you enter on the far right hand side, or ask a member of staff.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• There is not a water bowl available for assistance dogs.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• The defibrillator is located at the front of the store, to the right as you enter. Trolleys are not available, but standard wired and wheeled baskets may be found on the right as you enter the store.

You are on Parking. Skip to the next section.

Parking

• The store does have its own parking facilities.
• The car park is located to the rear of the store off John Street.
• The car park type is open air/surface.
• The car park does have a height restriction barrier.
• The maximum height of the restriction barrier is 210cm (6ft 11in).
• The car park surface is tarmac.

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• Parking View
  • Clearly marked/signposted parent and child parking bays are not available.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are signposted and have markings which are faded.
  • There is/are 1 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 490cm.
  • The Blue Badge parking bays have a marked zone to one side but not at the rear.
  • The marked zones around the Blue Badge parking bays have not got at least the recommended width of 120cm.
  • The width of the marked zone is 110cm.
• Paying View
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for a maximum of 20 minutes.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The entrance is not clearly visible from the car park.
  • The route from the car park to the entrance is not clearly signposted.
  • Pedestrian walkways are not available in the car park.
  • The surface on the approach to the entrance(s) is tarmac.
  • There is a dropped kerb by the car park entrance with a lip to the kerb.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Entrance (Store Entrance). Skip to the next section.

Entrance (Store Entrance)

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• Entrance View
  • This information is for the entrance located at the front left corner of the store.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'HELLO'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 106cm.
  • There are security pillars at the entrance doors.
  • The barriers do contrast visually with the flooring.
  • The minimum width between the security pillars is 157cm.
  • There are baskets available on the right as you enter.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are not 150cm+.
  • The minimum aisle width is 99cm.
  • Some aisle widths are reduced by product stands, promotions, and displays.
  • The lighting levels are moderate to good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.

You are on Checkouts (Customer Service Checkouts). Skip to the next section.

Checkouts (Customer Service Checkouts)

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• Checkout Area View
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are not clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are staffed checkout(s) and self-service checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 91cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 71cm.
  • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; middle and left checkouts (2 and 3).
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); middle and left checkouts (2 and 3).
  • The hearing assistance system(s) was/were tested on 12/05/2021.
  • The hearing assistance systems to middle and left checkouts (2 and 3) were working well.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 90cm and 130cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
  • The self-service checkouts are card / contactless payment only.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located at the front of the store to the right .
• The ATM(s) is/are 15m from the store entrance.
• The height of the ATM(s) controls/screens is 88cm.
• There N/A a lowered ATM available.