Access Guide
Summary
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Services Available
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- In this store these services are available; National/Health Lottery, Costa Coffee and Costa Coffee Express.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store has its own parking facilities.
- The store is located in East Calder, east of Livingston, on the B7015 Main Street.
The car park is located at the rear of the store accessed from B7015 Main Street, by the driveway at the side of the store.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- Buses stop on Main Street at the Grove Public House bus stops. The bus stops are served by the Edinburgh - Livingston local bus service X27, run by Lothian Buses.
- For more information on local bus services run by Lothian Buses please click here (opens new tab).
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By Train
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- The nearest train station is Kirknewton.
- Kirknewton Station is located approximately 2.5km (1.6 miles) south-east of the store on the B7031 (30 minute walk).
Kirknewton Station is a Category A station. There is a level crossing between the platforms. Wheelchair users may need assistance.
The station does not have an accessible ticket machine, booking office or a ramp to board trains. - For more information on services and facilities at Kirknewton Station please click here (opens new tab).
- For more information on local train services at Kirknewton Station please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please speak to a colleague at the checkout.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The defibrillator is located to the left of the checkouts.
Wheeled and standard wired baskets are available in addition to the shopping trolleys.
Parking
- The store does have its own parking facilities.
- The car park is located off Main Street.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
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Parking
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- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 2 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 470cm.
- The Blue Badge parking bays have a marked zone to both sides but not at the rear.
- The marked zones around the Blue Badge parking bays have not got at least the recommended width of 120cm.
- The marked zones are 110cm wide.
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Paying
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- Parking is free for up to 30 minutes.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is not clearly visible from the car park.
- The route from the car park to the entrance is not clearly signposted.
- Pedestrian walkways are available in the car park.
- The surface on the approach to the entrance(s) is tarmac.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Approach (Main Street to Store)
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Approach
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- The surface of the approach is tarmac.
- There are bollards on the approach.
- The height of the bollard(s) is 99cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 122cm.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient and has no handrails.
Approach (Car Park to Store)
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Approach
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- The surface of the approach is tarmac.
- There are bollards on the approach.
- The height of the bollard(s) is 99cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 146cm.
- There is step-free access on the approach.
- There is a slope with a very easy incline.
ATM(s)
- The ATM(s) is/are located to the left as you face the store.
- The ATM(s) is/are 5m from the entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 99cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 147cm.
- The height of the ATM(s) controls/screens is 87cm.
- There is not a lowered ATM available.
Entrance
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Entrance
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- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 158cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There are security pillars at the entrance doors.
- The barriers do contrast visually with the flooring.
- The minimum width between the security pillars is 150cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 118cm.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 90cm.
- There are product bins, displays and promotions that reduce aisle widths.
Low level display stands at the checkouts reduce the checkout aisle width. - The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the left as you enter the store.
- There is step-free access to the checkout(s).
- There is not a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are self-service checkout(s) and staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 91cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 71cm.
- There is a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following standard checkout(s) have a hearing assistance system; 1 (right) and 2 (middle).
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 1 (right) and 2 (middle).
- The hearing assistance system(s) was/were tested on 13/04/2021.
- Both hearing assistance systems were working.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 90cm and 130cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
- The self-service checkouts are card payment only.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.