Access Guide
Summary
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Services Available
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- The following Tesco services are available at this store; a petrol station.
- In this store these services are available; a petrol station, Costa Coffee and Air & Water unit.
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Facilities Available
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- The following facilities are available at this store; an accessible toilet.
- There is one accessible toilet for customers.
Petrol Station Summary
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Services Available
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- The following services are available at this petrol station; Pay at Pump and Air & Water unit.
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Facilities Available
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- The following facilities are available at this petrol station; an accessible toilet.
Getting Here
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Parking
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- The store has its own parking facilities.
- Additional parking is available at the petrol station.
- Parking is limited to 30 minutes. There are Family parking bay and BBBay.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- For more information on TFL Buses please click here (opens new tab).
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By Underground
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- The nearest underground station is Edgware.
- For more information on TFL Underground please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- You can get assistance from colleagues on the shop floor or at the counter.
- This store is not part of the Sunflower Lanyard Scheme.
- British Sign Language interpreters cannot be provided on request.
- There is not a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Petrol Station Forecourt
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Forecourt and Pumps
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- Colleagues are able to provide assistance at the pumps.
- If you require assistance please toot your horn.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height range of the pump controls/screen is 130cm to 160cm.
- The height range of the fuel pump nozzle slot is 130cm to 160cm.
- The height of the fuel pump nozzle slot is 140cm.
- There are not lowered pay at pump screens available.
- The paper towel dispenser(s) is/are at a height of 90cm.
- The disposable glove dispenser(s) is/are at a height of 118cm.
- The tyre pressure machine control heights vary between 110cm and 115cm.
- The height of the tyre pressure pump slot is 108cm.
- The height of the water pump slot is 108cm.
ATM(s)
- The ATM(s) is/are located At the right hand side as you face the store.
- The ATM(s) is/are 6m from the Stonegrove Road.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 90cm.
- The bollards contrast visually with the paving.
- The minimum width between the bollards is 81cm.
- The controls/screen heights vary between 82cm and 120cm.
- There is not a lowered ATM available.
- There is a phone jack socket adaption.
Approach
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Approach
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- The surface of the approach is tarmac and concrete tiles.
- There are bollards on the approach.
- The height of the bollard(s) is 89cm.
- The bollards contrast(s) visually with the tarmac.
- The minimum width between the bollards is 83cm.
- There is step-free access on the approach.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient and has no handrails.
- There is a level landing at the top of the ramp/slope.
Entrance
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Entrance
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- This information is for the entrance located on Stonegrove Road.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 163cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- The minimum width between the security pillars is 158cm.
- There is a basket stand, a stand alone hand sanitizer at the right hand side and flower display stand at the left hand side behind the security barriers as you enter the store.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 120cm.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 144cm.
- Some aisles are obstructed by trolleys, product bins, and product displays.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- Background music is only played during certain functions.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located at the right side as you enter the store.
- There is step-free access to the checkout(s).
- There is not a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s).
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Staffed Checkout(s)
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- There are no windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are not accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; Staffed Checkout 5.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 5.
- The hearing assistance system(s) was/were tested on 21/06/2021.
- The hearing assistance system(s) was/were working at the time of testing.
Toilet with Adaptations
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located The accessible toilet is located beside the check out counters by a Private office. Disabled toilet is written on the door.
- This accessible toilet is approximately 3m (3yd 10in) from the From the checkout counters.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 95cm (3ft 1in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 150cm x 250cm (4ft 11in x 8ft 2in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 60cm (1ft 12in).
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is low.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- The contrast between the wall-mounted grab rail(s) and wall is low.
- The contrast between the walls and floor is medium.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is not a mirror.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 92cm (3ft).
- The contrast between the toilet roll holder and the wall is medium.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 108cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 116cm (3ft 10in).
- The contrast between the hand dryer and the wall is poor.
Standard Toilet(s)
- Standard toilet facilities are not available.