Access Guide
Summary
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Services Available
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- In this store these services are available; Costa Coffee and travel money.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store has its own limited parking facilities.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- For more information on Buses please click here (opens new tab).
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By Underground
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- The nearest underground station is Edgware Station.
- For more information on TFL Underground please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- You can get assistance from colleagues at the counters or on the shop floor.
- This store is not part of the Sunflower Lanyard Scheme.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not a seat/chair available within the store.
- There is a defibrillator in store.
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Public Parking
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On Street Blue Badge Parking
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- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on Aldridge Avenue.
- There are not parking charges for the on street Blue Badge parking bay(s).
- The Blue Badge Bay is assigned a number.
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on Marlborough Avenue.
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Public Car Park
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- There is not a car park for public use within approximately 200m (219yd).
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
ATM(s)
- The ATM(s) is/are located Outside the store through the slope as you face the store entrance on the far right as if you're going to the car park.
- The ATM(s) is/are 6m from the entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 100cm.
- The bollards contrast visually with the tarmac.
- The minimum width between the bollards is 120cm.
- The controls/screen heights vary between 85cm and 120cm.
- There is not a lowered ATM available.
Approach
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Approach
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- The surface of the approach is tarmac.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient and has handrails on both sides.
- There is a level landing at the top of the ramp/slope.
- The ramp/slope does bypass the step(s).
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Step(s)
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- There is a/are step(s) on the approach.
- There is/are 1 clearly marked step(s), with no handrails.
- The height of the step(s) is/are not between the recommended 15cm and 18cm.
- The height of the step(s) is/are 12cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
Entrance
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Entrance
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- This information is for the entrance located on Glengall road.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is ramped/sloped or stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 103cm.
- There are security pillars at the entrance doors.
- The minimum width between the security pillars is 160cm.
- The entrance is obstructed by Product stand display on the right side as you enter the store, and a basket stand inside the store beside the check out counters.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 120cm.
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Ramp/Slope
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- The ramp/slope is located on the right side as you face the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides of the ramp.
- The lighting levels at the ramp/slope are good.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located on Glengall road.
- There is/are 1 step(s).
- The step(s) is/are clearly marked.
- The step(s) has/have tactile paving at the top and bottom.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 12cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is not a/are not handrail(s) at the step(s).
- The lighting levels at the step(s) are good.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- Some aisles are obstructed by product bins and product stand displays.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There are mats in aisles that might be perceived as holes.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat cannot be made available if required.
- Background music is only played during certain functions.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located At right side of the store as you enter, beside the basket, and lottery stands.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s) and self-service checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are not accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 1 to 4.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 1 to 4.
- The hearing assistance system(s) was/were tested on 21/06/2021.
- The hearing assistance system(s) was/were working at the time of testing.
- The hearing assistance system on the four checkout counters works.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 90cm and 130cm.
- The chip & pin card machines are not accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.