Access Guide
Summary
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Services Available
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- In this store these services are available; National/Health Lottery and Costa Coffee.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store does not have its own parking facilities.
- The store is located on the north side of the city centre. There is no parking locally on Dundas Street.
There is pay and display on-street parking in Great King Street and Northumberland Street.
At the time of survey there was major roadworks on Dundas Street and Northumberland Street.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is The Great King Street in Dundas Street, served by bus services 13, 23 and 27, operated by Lothian buses.
- For more information on Lothian buses in the Edinburgh area please click here (opens new tab).
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By Train
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- The nearest train station is Edinburgh.
- Edinburgh is the main station with local and national train services. It is located approximately 1km (0.6 miles) south-east of the store in the centre of the city.
Edinburgh station is fully accessible to platforms, booking offices and ticket machines and ramps are available to board trains. - For more information on services and facilities at Edinburgh Station please click here (opens new tab).
- For more information on local and national train services to Edinburgh please click here (opens new tab).
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By Tram
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- The nearest tram stop is Princes Street.
- The Edinburgh tram service runs east-west to the city centre from the Airport.
The nearest stop to the store is Princes Street, approximately 700km (0.4 miles) south of the store. - For more information onhttps://edinburghtrams.com please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please speak to a colleague at the checkout.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- When required the staff canteen is used as a place of safety.
Alternatively a quiet area of the warehouse is designated as a place of safety.
Public Parking
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on Great King Street.
- There is limited pay and display parking in side streets including Great King Street and Northumberland Street.
Parking is for a maximum of 4 hours.
Parking for Blue Badge holders is free of charge and without time limit at on-street pay-and-display spaces.
There is no standard parking on Dundas Street except for permit holders.
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Public Car Park
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- There is not a car park for public use within approximately 200m (219yd).
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
- Additional Public Parking Information View
Entrance (Store Entrance)
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Entrance
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- This information is for the entrance located at the front of the store on Dundas Street.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is ramped/sloped or stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 138cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 150cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 117cm.
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Ramp/Slope
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- The ramp/slope is located to the left as you face the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 4 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 20cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 100cm.
- In some aisles there are pillars with grey protective bands, produce displays and promotions that reduces the width of the aisles.
At the checkouts there are barriers 99cm high, 124cm apart, that do not contrast clearly with the flooring. - The lighting levels are moderate to good.
- Resting/seating areas are available in this store.
- Resting/seating areas are located outside the entrance. There is a small gate to access this area, 97cm wide, with a 20cm deep step down. The step is not well marked. (photographs 13 to 16).
- The seats do not have armrests.
- A seat can be made available if required.
- Background music is played at all times, the volume can be adjusted if requested.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the left as you enter the store.
- There is step-free access to the checkout(s).
- There is not a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are self-service checkout(s) and staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 2 (middle) and 3 (left).
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 2 and 3.
- The hearing assistance system(s) was/were tested on 30/03/2021.
- The hearing assistance system(s) was/were working at the time of testing.
- The hearing assistance systems on both checkouts were working.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 90cm and 130cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
- The self-service checkouts are card payment only.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.