Skip to main content
The new name for DisabledGo

Tesco Elsenham Express

4 Ambrose Corner, Bishop Stortford, CM22 6EH

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a very easy slope at the most accessible entrance.
    • The most accessible entrance is also the main entrance.
    • There is step-free level access throughout all areas.
    • There are no doors along circulation routes.
    • Access throughout may include narrow walkways.
    • There are no toilet facilities.
  • Checkouts View
    • Staffed checkouts available include: payment counters.
    • Self-service checkouts available include touchscreens for: basket shops.
    • A customer service counter is not available.
  • Getting Help and Assistance View
    • Seating is not available.
    • There is a fixed hearing assistance system.
    • There is not a water bowl available for assistance dogs.
    • There is a designated assistance dog spending area.

Parking

  • Public Parking View
    • On-street standard parking is available.
    • There is a public car park located on Ambrose Corner.
    • Designated Blue Badge parking bays are not available in the car park.
    • Electric vehicle charging points are not available in the car park.

Entrance

  • This entrance is located at the front of the store on Ambrose Corner.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is a single automatic door.
  • The door opens away from you.
  • The width of the opening is 110cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.

Supermarket

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 150cm - 180cm.
  • The majority of product aisle widths are under 120cm.
  • Some aisles did have obstructions at the time of the survey, these included: product bins and additional stock.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets, sliding door display cabinets and sliding top cabinets.
  • There is no (or very little) background noise.
  • Lighting levels were even at the time of the survey.

ATMs (Internal)

  • There is one ATM.
  • The ATM is located to the right as you enter the store.
  • The ATM is clearly signed.
  • There is not a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal ATM.
  • The height of the ATM features vary between 80cm and 122cm.

Staffed Checkouts

  • The staffed checkout area is located to the right as you enter the store.
  • The store has a payment counter.
  • There is step-free level access to the staffed checkout area.
  • Payment Counter View
    • The payment counter surveyed is located to the right as you enter the store.
    • Signage is not provided for the counter.
    • The height of the counter is 88cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 134cm.
    • The payment machine is portable.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels were even at the time of the survey.

Self-Service Checkouts

  • The self-service checkout area is located to the left of the staffed checkouts.
  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket shops.
  • Lowered self-service touchscreens are not available.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a basket shop touchscreen.
    • The height of the touchscreen display ranges from 127cm to 150cm from the floor.
    • The touchscreen has the following accessibility aids: a Call for Assistance button.
    • The height of the scanner is 114cm.
    • The height of the loading area is 67cm.
    • The height of the packing area is 67cm.
    • The card payment machine is at a height of 116cm.
    • The payment machine is at a fixed height.
    • Assistance is not available at the self-serve checkouts.