Access Guide
Petrol Station Summary
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Services Available
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- The following services are available at this petrol station; Pay at Pump, Costa Coffee Express and Drive Thru Car Wash.
Getting Here
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Parking
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- The store has its own parking facilities.
- Additional parking is not available at the petrol station.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop to the store is located on the Tesco site. The 2citi, 9, 125, Ely Zipper and X9 services stop here.
- For more information on Stagecoach bus services please click here (opens new tab).
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By Train
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- The nearest train station is Ely.
- Ely Station is approximately 0.1 miles away (2 minute walk) from the store.
- For more information on Greater Anglia please click here (opens new tab).
- For more information on Ely Station please click here (opens new tab).
Petrol Station Forecourt
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Forecourt and Pumps
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- Colleagues are able to provide assistance at the pumps.
- To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
- The pumps are not clearly signed.
- It is possible to pay at the pump.
- The height range of the pump controls/screen is 124cm to 135cm.
- The height of the fuel pump nozzle slot is 134cm.
- There are not lowered pay at pump screens available.
- The paper towel dispenser(s) is/are at a height of 85cm.
- The disposable glove dispenser(s) is/are at a height of 96cm.
- The tyre pressure machine control heights vary between 146cm and 104cm.
- The height of the tyre pressure pump slot is 117cm.
- The height of the water pump slot is 115cm.
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Out of Hours Payment Counter
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- There is step-free access to the counter.
- The counter is not clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The height of the counter is 107cm.
- There is not a lowered section of the counter.
- There is not a bell to attract attention.
- There is not a hearing assistance system at the counter.
ATM(s)
- The ATM(s) is/are located to the right of the petrol station building.
- The ATM(s) is/are 4m from the entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 101cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 103cm.
- The controls/screen heights vary between 95cm and 127cm.
- There is not a lowered ATM available.
Entrance
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Entrance
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- This information is for the entrance located at the front of the shop.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 84cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
Shop
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Access and Circulation
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- There is step-free access throughout.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 67cm.
- There are mats in aisles that might be perceived as holes.
- The lighting levels are low to moderate.
- A seat cannot be made available if required.
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Checkout Area
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- The checkout(s) is/are located to the left as you enter.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are low to moderate.
- There is a/are staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the standard checkout(s).
- The standard checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 106cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are not accessible from the standard checkout(s).
- There is a hearing assistance system at the staffed checkout(s).
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 25/02/2021.
- The hearing assistance system was working at the time of testing.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.