Access Guide
Express with Petrol Station Summary
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Services Available
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- Other services available include; Costa Coffee, a petrol station, National/Health Lottery and Air & Water unit.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Petrol Station Forecourt
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Forecourt and Pumps
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- Colleagues are able to provide assistance at the pumps.
- Customers can sound their vehicle horns or put on their hazard lights for help and assistance.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height range of the pump controls/screen is 115cm to 135cm.
- The height of the fuel pump nozzle slot is 140cm.
- There are not lowered pay at pump screens available.
- The paper towel dispenser(s) is/are at a height of 90cm.
- The disposable glove dispenser(s) is/are at a height of 100cm.
- The tyre pressure machine control heights vary between 100cm and 120cm.
- The height of the tyre pressure pump slot is 100cm.
- The height of the water pump slot is 100cm.
- There is also a separate water nozzle which is at a height of 85cm.
Getting Here
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Parking
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- The store has its own parking facilities.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is located on Aldershot Road, services include- 410 Farnborough - Church Crookham.
- For more information on Haig Lane (Travelling North East) NE-bound Bus Stop in Aldershot Road Church Crookham please click here (opens new tab).
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By Train
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- The nearest train station is Farnborough(main) train station.
- Walking distance is approximately 1 hour 29 minutes (7081 metres) via Aldershot Road. Mostly flat.
- For more information on Farnborough(main) train station please click here (opens new tab).
- For more information on Southwestern Railway travel please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- Any available colleague can help and assist.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is not a defibrillator in store.
- The types of trolley available at this store include; standard (large).
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Parking
- The store does have its own parking facilities.
- The car park is located Reading Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is concrete.
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Parking
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- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 1 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm.
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
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Paying
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- Parking is free (unlimited time).
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The entrance is clearly visible from the car park.
- Pedestrian walkways are available in the car park.
- The surface on the approach to the entrance(s) is tarmac and block paving.
- There is a pedestrian crossing between the designated Blue Badge parking bays and the entrance.
- The pedestrian crossing is level (flush) with the Blue Badge parking bays and is level with the approach to the entrance(s).
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Approach
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Approach
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- The surface of the approach is tarmac and concrete tiles.
- The approach surface is uneven in places.
- There are bollards on the approach.
- The height of the bollard(s) is 100cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 170cm.
- There is step-free access on the approach.
ATM(s)
- The ATM(s) is/are located to the right of the main entrance.
- The ATM(s) is/are 10m from the main entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 100cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 120cm.
- The controls/screen heights vary between 90cm and 140cm.
- There is not a lowered ATM available.
Entrance (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Tesco Express'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 155cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 170cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 120cm.
Shop
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Access and Circulation
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- There is step-free access throughout.
- The majority of aisle widths are not 150cm+.
- The lighting levels are good.
- A seat can be made available if required.
- Background music is only played at certain times.
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Checkout Area
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- The checkout(s) is/are located to the right as you enter the main entrance.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a hearing assistance system at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; till 3.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 14/07/2021.
- The hearing assistance system was working at the time of testing.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.