Access Guide
Express with Petrol Station Summary
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Services Available
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- Other services available include; a petrol station, Costa Coffee and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store has its own parking facilities.
- Standard parking is free for up to 20 minutes. There is no time limit for Blue Badge holders.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The nearest stop is approximately 30m away on Romford Road, opposite the store. The stop is served by the number 25 and 86 buses going towards Ilford and Stratford.
- For more information on TFL Buses please click here (opens new tab).
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By Train
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- The nearest train station is Woodgrange Park.
- Woodgrange Park Station is approximately 100m away (2 minute walk).
- For more information on timetables please click here (opens new tab).
- For more information on Woodgrange Park Station please click here (opens new tab).
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By Underground
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- The nearest underground station is East Ham.
- East Ham Underground Station is approximately 1 mile away (19 minute walk).
The station is on the District and Hammersmith & City Lines. - For more information on East Ham Underground Station please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please speak to a colleague at the checkout.
- This store is not part of the Sunflower Lanyard Scheme.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not a seat/chair available within the store.
- There is a defibrillator in store.
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is a portable hearing assistance system.
- Colleagues are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 07/06/2021.
- The hearing assistance system was not working at the time of testing.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Parking
- The store does have its own parking facilities.
- The car park is located off Romford Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
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Parking
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- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 1 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 190cm x 600cm.
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The entrance is clearly visible from the car park.
- Pedestrian walkways are not available in the car park.
- The surface on the approach to the entrance(s) is tarmac.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Petrol Station Forecourt
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Forecourt and Pumps
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- Colleagues are able to provide assistance at the pumps.
- To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height range of the pump controls/screen is 130cm to 162cm.
- The height range of the fuel pump nozzle slot is 130cm to 160cm.
- There are lowered pay at pump screens available.
- The height range of the lowered pump controls/screen is 120cm to 125cm.
- The height range of the lowered fuel pump nozzle slot is 120cm to 140cm.
- The paper towel dispenser(s) is/are at a height of 100cm.
- The disposable glove dispenser(s) is/are at a height of 115cm.
- The tyre pressure machine control heights vary between 110cm and 104cm.
- The height of the tyre pressure pump slot is 110cm.
- The height of the water pump slot is 110cm.
Approach (Romford Road to Entrance)
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Approach
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- The surface of the approach is tarmac and concrete tiles.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient and has no handrails.
- There is a level landing at the top of the ramp/slope.
ATM(s)
- The ATM(s) is/are located on the left as you face the store.
- The ATM(s) is/are 45m from the entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 96cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 120cm.
- The controls/screen heights vary between 90cm and 120cm.
- There is not a lowered ATM available.
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Comments
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- The ATM was not working at the time of survey (07/06/2021).
Entrance
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Entrance
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- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 146cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 160cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 120cm.
- There is a slope with a very easy incline.
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Ramp/Slope
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- There is not a level landing at the top of the ramp/slope.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- Some aisles are obstructed by product bins.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat cannot be made available if required.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located on the right after you enter the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 3.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 3.
- The hearing assistance system(s) was/were tested on 07/06/2021.
- The hearing assistance system(s) was/were not working at the time of testing.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.