Access Guide
Summary
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Services Available
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- In this store these services are available; Costa Coffee and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store does not have its own parking facilities.
- The store is located to the west of Edinburgh city centre in the Fountainbridge area, on Fountainbridge itself.
There is limited pay and display on-street parking in Gardner's Crescent.
Parking is free of charge and without time limit at on-street pay and display spaces for Blue Badge holders.
There is underground parking below the building at the Edinburgh Quay car park, accessed off Fountainbridge.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- There are local bus services that serve Fountainbridge, including bus services 1, 34, 35 and the airport link service 300 Skylink, operated by Lothian buses.
- For more information on Lothian buses in the Edinburgh area please click here (opens new tab).
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By Train
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- The nearest train station is Haymarket.
- Haymarket is served by local and national train services. It is located approximately 850m (0.5 miles) north of the store on the west side of the city.
Haymarket Station is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic ticket gates. The booking office and ticket machines are accessible and there is a train boarding ramp available. - For more information on services and facilities at Haymarket Station please click here (opens new tab).
- For more information on local and national train services to Edinburgh please click here (opens new tab).
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By Tram
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- The nearest tram stop is Haymarket.
- The Edinburgh tram service runs east-west to the city centre from the Airport.
The nearest stop to the store is Princes Street, approximately 900m (0.6 miles) north-west of the store on Haymarket Terrace. - For more information onhttps://edinburghtrams.com please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please speak to a colleague at the checkout.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The defibrillator is located on the left hand side of the checkouts.
There are wheeled baskets as well as standard wired baskets available.
Public Parking
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on Gardner's Crescent.
- The limited pay and display on-street parking in Gardner's Crescent, with a maximum stay of 4 hours.
Parking is free of charge and without time limit at on-street pay and display spaces for Blue Badge holders.
There is no parking outside the store on Fountainbridge.
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Public Car Park
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- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Fountainbridge.
- The name of the car park is Edinburgh Quay.
- There is not a/are not Blue Badge parking bay(s) available within the car park.
- The car par park is underground, entered via the access road to the right of the store. There is a height limit of 201cm.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Approach
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Approach
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- The surface of the approach is stone/concrete tiles and block paving.
- The approach surface is uneven in places.
- There are bollards on the approach.
- The height of the bollard(s) is 100cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 120cm.
- There is step-free access on the approach.
- There is a slope with a very easy incline.
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Step(s)
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- There is a/are step(s) on the approach.
- There is/are 2 unmarked step(s), with no handrails.
- The step(s) has/have tactile paving at the top and bottom.
- The steps are to the right of the store. The pavement with a very easy incline bypasses these steps.
There are plain concrete columns across the front of the store.
Customers with a visual impairment may have difficulty with the pillars and seeing the entrance.
ATM(s)
- The ATM(s) is/are located on the left as you face the store.
- The ATM(s) is/are 15m from the store entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 100cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 120cm.
- The height of the ATM(s) controls/screens is 89cm.
- There is not a lowered ATM available.
Entrance (Store Entrance)
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Entrance
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- This information is for the entrance located at the front right of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 151cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 157cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 118cm.
- There is a slope with a very easy incline.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 70cm.
- Aisles are narrowed by columns with grey protective identification bands in the right end aisle and in the checkout area.
There are product displays and promotions narrowing aisles and at the checkouts area. - The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the left as you enter the store.
- There is step-free access to the checkout(s).
- There is not a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are staffed checkout(s) and self-service checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 91cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 71cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 3 (right) and 4 (right).
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 3 and 4.
- The hearing assistance system(s) was/were tested on 01/04/2021.
- The hearing assistance system(s) was/were working at the time of testing.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 90cm and 130cm.
- The chip & pin card machines are not accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.