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Tesco Frinton Superstore

Triangle Shopping Centre, Frinton on Sea, CO13 0AU

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the right side of the car park.
    • The toilet with adaptations has a left hand transfer space.
    • Female and male step-free standard toilet facilities are located to the right side of the car park.

Parking

  • Car Park View
    • The car park is located off Garden Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 5 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 245cm (width) x 492cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 75m from the entrance.
    • The most accessible route from the Blue Badge parking has a slight slope.
    • This route has uneven surfaces and bollards.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Free parking is restricted to 3 hours.
  • Drop-off Point View
    • There is not a designated drop-off point available.

ATMs (External)

  • There is one ATM.
  • The ATM is located to the right side of the store.
  • The ATM is clearly signed.
  • The approach to the ATM has a slope.
  • This ATM is a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal ATM.
  • The height of the ATM features vary between 101cm and 144cm.

Entrance

  • This entrance is located at the front of the store.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double automatic doors.
  • The doors are permanently held open.
  • The width of the opening is 185cm.
  • The doors have a low colour contrast.
  • There are security barriers at the entrance.

Counter (Help and Services)

  • The counter is located to the right as you enter the store.
  • The distance from the entrance is 15m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 101cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 79cm.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 113cm.
  • The payment machine is at a fixed height.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Supermarket

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are over 180cm.
  • Some aisles did have obstructions at the time of the survey, these included: product displays, pillars and additional stock.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving and self-closing (pull handle) display cabinets.
  • Some flooring is shiny.
  • There is background noise.
  • There is product and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available for customers includes: chairs without armrests.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Staffed Checkouts

  • The staffed checkout area is located to the far right as you enter.
  • The store has standard trolley checkouts.
  • There is step-free level access to the staffed checkout area.
  • Trolley Checkouts View
    • The trolley checkout surveyed was to the far right as you enter the store.
    • Signage is not provided for the trolley checkouts.
    • Signage is not clearly visible.
    • The height of the loading area is 91cm.
    • The height of the packing area is 81cm.
    • The card payment machine is at a height of 128cm.
    • The payment machine is at a fixed height.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Self-Service Checkouts

  • The self-service checkout area is located to the right as you enter the store.
  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket and trolley combined shops.
  • Lowered self-service touchscreens are not available.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a basket and trolley shop touchscreen.
    • The height of the touchscreen display ranges from 108cm to 131cm from the floor.
    • The touchscreen has the following accessibility aids: adjustable font size and a Call for Assistance button.
    • The height of the scanner is 86cm.
    • The height of the loading area is 49cm.
    • The height of the packing area is 64cm.
    • The height of the cash payment controls range from 81cm to 61cm from the floor.
    • The card payment machine is at a height of 108cm.
    • The payment machine is at a fixed height.
    • Assistance is available at the self-serve checkouts.

Exit

  • The exit area is clearly signed.
  • There is step-free level access at the exit.
  • The gate opens automatically away from you.
  • The width of the opening is 102cm.
  • The gate has a low colour contrast.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located to the right side of the car park.
    • The distance from the entrance is 50m.
  • Route View
    • The most accessible route to the toilet has a very easy ramp.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The width of the opening is 90cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 217cm (width) x 148cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 83cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 112cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 93cm from the floor.
    • There is no emergency alarm.
    • There is a long mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 91cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.