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Tesco Gillingham Kent Extra Petrol Station

Courteney Road, Gillingham, ME8 0GX

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Access Guide

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Petrol Station Summary

  • Services Available View
    • The following services are available at this petrol station; Pay at Pump, Self Service Jet Wash, Costa Coffee Express, Air & Water unit, Car Vac unit and Tesco Drive Thru Car Wash.

Getting Here

Petrol Station Forecourt

  • Forecourt and Pumps View
    • Colleagues are able to provide assistance at the pumps.
    • To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
    • The pumps are clearly signed.
    • It is possible to pay at the pump.
    • The height of the pump controls/screen is 145cm.
    • The height of the fuel pump nozzle slot is 130cm.
    • There are not lowered pay at pump screens available.
    • The paper towel dispenser(s) is/are at a height of 95cm.
    • The disposable glove dispenser(s) is/are at a height of 110cm.
    • The tyre pressure machine control heights vary between 130cm and 140cm.
    • The height of the tyre pressure pump slot is 105cm.
    • The height of the water pump slot is 105cm.
  • Out of Hours Payment Counter View
    • There is step-free access to the counter.
    • The counter is not clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • The height of the counter is 110cm.
    • There is not a lowered section of the counter.
    • There is not a bell to attract attention.
    • There is a hearing assistance system at the counter.
    • The type of system is a fixed loop.
    • The hearing assistance system is not signed.
    • Colleagues are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 16/03/2021.
    • The hearing assistance system was not working at the time of testing.

Approach (Tesco Store to Petrol Station)

  • Approach View
    • The surface of the approach is stone/concrete tiles and block paving.
    • The approach surface is uneven in places.
    • The petrol station is located on the grounds of the Tesco Extra store. The station is opposite the store entrance, through the car park.
    • There are bollards on the approach.
    • The height of the bollard(s) is 90cm.
    • The bollards have a visual identification band.
    • The minimum width between the bollards is 230cm.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a steep gradient and has a handrail on the left going up.
    • There is a level landing at the top of the ramp/slope.
    • The ramp does not have resting areas.
    • The width of the ramp/slope is 120cm (3ft 11in).
    • The handrail only covers the second part of the slope.

Entrance

  • Entrance View
    • This information is for the entrance located to the front right of the petrol station building.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Hello'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 105cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 85cm.

Shop

  • Access and Circulation View
    • There is step-free access throughout.
    • The majority of aisle widths are not 150cm+.
    • The minimum aisle width is 112cm.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
    • A seat can be made available if required.
    • Background music is only played at certain times.
  • Checkout Area View
    • The checkout(s) is/are located to the left as you enter.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are good.
    • There is a/are staffed checkout(s) only.
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the standard checkout(s).
    • The standard checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 110cm.
    • There is not a lowered section at the staffed checkout(s).
    • The chip & pin card machines are accessible from the standard checkout(s).
    • There is a hearing assistance system at the staffed checkout(s).
    • The following standard checkout(s) have a hearing assistance system; till 1.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Colleagues are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 16/03/2021.
    • The hearing assistance system was working at the time of testing.
  • Comments View
    • There is a temporary table at a height of 85cm in front of the checkout.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.

Parent and Baby Room

  • There is not a parent and baby room.