Access Guide
Overview
- About View
-
Parking and Public Transport
View
- The venue shares a car park.
- The nearest train station is Edinburgh Park.
- This station has step-free access.
- The nearest tram stop is Gogarburn.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
-
Getting In and Around
View
- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- There are no toilet facilities.
-
Checkouts
View
- Staffed checkouts available include: a payment counter.
- Self-service checkouts available include touchscreens for: trolley or basket (combined) shops.
- Assistance is available at the self-serve checkouts.
- A customer service counter is not available.
-
Getting Help and Assistance
View
- Seating is not available.
- There is a fixed hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
-
Car Park
View
- The car park is located at the front of the RBS building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
-
Charges and Restrictions
View
- Parking is free for all users.
-
Electric Vehicle Charging Points
View
- Electric Vehicle charging points are not available.
Entrance
- This entrance is located at the front of the store.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an opening without doors.
- The width of the opening is more than 200cm.
Supermarket
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 120cm - 150cm.
- Some aisles did have obstructions at the time of the survey, these included: product bins and product displays.
- Product displays/containers that may be more difficult for some to reach or open include: sliding door display cabinets and open top cabinets.
- The flooring is shiny.
- There is background noise.
- Lighting levels were even at the time of the survey.
Staffed Checkouts
- The staffed checkout area is located to the left as you enter.
- The store has a payment counter.
- There is step-free level access to the staffed checkout area.
-
Payment Counter
View
- The payment counter is located to the left as you enter.
- Signage is provided for the counter.
- Some signage is clearly visible with high contrasting colours.
- The height of the counter is 90cm.
- There is a lowered section at the counter.
- The height of the lowered section is 70cm.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 106cm.
- The payment machine is portable.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Lighting levels were even at the time of the survey.
Self-Service Checkouts
- The self-service checkout area is located on the right as you enter.
- There is step-free level access to the self-service checkout area.
- The store has self-service touchscreens for basket and trolley combined shops.
- Lowered self-service touchscreens are available.
-
Lowered Touchscreens
View
- Lowered self-service touchscreens are available for basket and trolley combined shops.
- The lowered self-service touch screen surveyed was opposite the staffed checkout.
- The height of the lowered touchscreen display ranges from 109cm to 132cm from the floor.
- The lowered touchscreen has the following accessibility aids: adjustable font size and a Call for Assistance button.
- The height of the scanner is 95cm.
- The height of the loading area is 51cm.
- The height of the packing area is 85cm.
- The card payment machine is at a height of 122cm.
- The payment machine is portable.
- Assistance is available at the lowered self-service touchscreen.
-
Standard Touchscreens
View
- The self-service checkout surveyed was a basket and trolley shop touchscreen.
- The height of the touchscreen display ranges from 127cm to 149cm from the floor.
- The touchscreen has the following accessibility aids: adjustable font size and a Call for Assistance button.
- The height of the scanner is 106cm.
- The height of the loading area is 68cm.
- The height of the packing area is 68cm.
- The card payment machine is at a height of 124cm.
- The payment machine is portable.
- Assistance is available at the self-serve checkouts.
