You are on Summary. Skip to the next section.

Summary

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• Services Available View
  • In this store these services are available; National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store does not have its own parking facilities.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • There are bus stops located within 150m of the store. TFL buses on this route are 94 and 237 with services towards Acton Green, Hounslow West, White City and St James.
  • For more information on TFL Buses please click here (opens new tab).
• By Train View
  • The nearest train station is Shepherds Bush.
  • Shepherds Bush Overground Station is approximately 0.7 miles (15-16 minute walk) away from the store with direct links to Stratford, Clapham Junction and Watford Junction.
  • For more information on Shepherds Bush station and train times please click here (opens new tab).
  • For more information on TFL Overground please click here (opens new tab).
• By Underground View
  • The nearest underground station is Goldhawk Road.
  • Goldhawk Road Underground station is approximately 110m (1 minute walk) away from the store. The station is on the Hammersmith and City line with trains towards Hammersmith, Edgware Road and Barking.
  • For more information on TFL Underground please click here (opens new tab).

You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• The information in this section was taken in May 2021.
• There is only one set of automatic doors for entry and exit. Customers are reminded to maintain social distancing at all times.
• There is a colleague available at the entrance.
• There is hand sanitiser available at the entrance.
• The hand sanitisers are free standing.
• The height of the hand sanitiser is 117cm.
• Hand sanitisers are not available inside the venue.
• There is a limited number of customers allowed inside.
• There is not a one-way system throughout.
• There is clear signage inside to help with social distancing.
• There is signage and floor markings reminding customers to maintain social distancing throughout the store.
• There are protective clear screens located at checkouts/counters.
• Protective clear screens are located at the standard checkouts and self-service counters.
• Toilets are not available.
• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• For assistance, please contact any colleague on the shop floor or ask at the checkout.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• There is not a water bowl available for assistance dogs.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Public Parking. Skip to the next section.

Public Parking

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• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Goldhawk Road.
  • Local on-street parking is payable by calling RingGo, using their app or ‘pay at red machine’.
• Public Car Park View
  • There is not a car park for public use within approximately 200m (219yd).
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the left of the entrance.
• The ATM(s) is/are 5m from the entrance.
• The controls/screen heights vary between 87cm and 130cm.
• There is not a lowered ATM available.
• There is an audio option for customers with a visual impairment.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located at the front of the store.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Tesco Express'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 150cm.
  • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • There are security pillars at the entrance doors.
  • The minimum width between the security pillars is 160cm.
  • There are shopping baskets restricting the entrance width to 110cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 117cm.
  • There is a slope with a very easy incline.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are not 150cm+.
  • The minimum aisle width is 90cm.
  • There are product and promotion displays at corners at the ends of aisles.
    On some occasions, product bins may obstruct the aisles.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
• Signage View
  • Overhead aisle signage is not provided.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the left as you enter.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are self-service checkout(s) and staffed checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 90cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 70cm.
  • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; 1 and 2.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); 1 and 2.
  • The hearing assistance system(s) was/were tested on 12/05/2021.
  • The hearing assistance system(s) was/were not working at the time of testing.
  • The hearing loops were tested and both were not working at time of survey.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 108cm and 158cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.