You are on Summary. Skip to the next section.

Summary

• The store is located within Bullring & Grand Central Shopping Centre.
• The details within this access guide relate to the store and not the shopping centre.
• Bullring & Grand Central Shopping Centre link (new tab) - click here.
• The store is on the second floor opposite Slim Chicken.

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• Services Available View
  • In this store these services are available; National/Health Lottery, Krispy Kreme and Costa Coffee Express.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store does not have its own parking facilities.
• By Bus View
  • There is not a bus stop within 150 metres of the store entrance.
  • There nearest bus stop is 320 metres away on Station Street with direct links to Birmingham and Longbridge.
  • For more information on NX Buses please click here (opens new tab).
• By Train View
  • The nearest train station is Birmingham New Street.
  • Birmingham New Street is 160 metres from the store with direct links to London Euston, Coventry, Wolverhampton, Manchester and Liverpool.
  • For more information on West Midland Trains please click here (opens new tab).
  • For more information on Birmingham New Street station please click here (opens new tab).
• By Tram View
  • The nearest tram stop is Grand Central .
  • Grand Central is 160 metres away from the store with direct links to Wolverhampton and Centenary Square.
  • For more information onhttps://westmidlandsmetro.com/ please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• Please go to the checkouts on the left as youb enter for assitance.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is not a seat/chair available within the store.
• There is a defibrillator in store.
• There is a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

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Public Parking

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• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on on Corporation Street.
  • The name of the car park is Bullring and Grand Central Shopping Centre.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).
• Additional Public Parking Information View
  • For more information on public parking please click here (new tab).

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located on the left as you face the entrance.
• The ATM(s) is/are 8m from the entrance.
• The controls/screen heights vary between 86cm and 116cm.
• There is not a lowered ATM available.

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is stone/concrete tiles.
  • The store is located in the Grand Central Shopping Centre on the second floor to the left as you exit the lift, opposite Slim Chicken.
  • There is step-free access on the approach.
• Comments View
  • For more information on the Grand Central and Bullring Shopping Centre please refer to the following link:-https://www.accessable.co.uk/hammerson/bullring-birmingham.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located at the front of store on second floor of the Grand Central Shopping Centre.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO express'.
  • There is step-free access at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 172cm.
  • There are security pillars at the entrance doors.
  • The minimum width between the security pillars is 200cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 118cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the majority of the store.
  • The majority of aisle widths are 150cm+.
  • There are some aisles obstructed by product bins and some temporary signage.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
  • Background music is played at all times.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located on the left as you enter .
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are not clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are self-service checkout(s) and staffed checkout(s).
  • There are three staffed checkouts and 11 self service checkouts available.
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is/are placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 86cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 70cm.
  • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; 1 and 2.
  • The type of system is a fixed loop.
  • Some of the hearing assistance systems are signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); 1 and 2.
  • The hearing assistance system(s) was/were tested on 14/07/2021.
  • The hearing assistance system(s) was/were not working at the time of testing.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 90cm and 140cm.
  • The chip & pin card machines are not accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
• Scan as you Shop View
  • Colleagues can provide assistance with using the self-service checkout(s).
  • There are four self service machine that are higher and range from 110cm- 200cm.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.

You are on Public Facilities (Bullring and Grand Central Shopping Centre). Skip to the next section.

Public Facilities (Bullring and Grand Central Shopping Centre)

• The toilets are located on the first floor close to the restaurants.