Access Guide
Express with Petrol Station Summary
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Services Available
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- Other services available include; a petrol station, National/Health Lottery, Air & Water unit and Costa Coffee Express.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
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Facilities Available
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- There is an Air and Water unit available with nozzles at a height of 110cm and payment slot at 140cm high.
There are bollards directly in front of the unit at 89cm high and a width of 54cm between them.
- There is an Air and Water unit available with nozzles at a height of 110cm and payment slot at 140cm high.
Getting Here
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Parking
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- The store has its own parking facilities.
- Additional parking is available at the petrol station.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The bus stop is opposite on Walsall Road and is 131ft from store and has a direct service to Cannock Town Centre.
- For more information on timetables please click here (opens new tab).
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By Train
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- The nearest train station is Landywood.
- The train station is 0.6 miles from store and has direct links to Rugeley, Birmingham International and Birmingham New Street.
- For more information on timetables please click here (opens new tab).
- For more information on services please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- All colleagues on the shop floor can offer help and assistance.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not a seat/chair available within the store.
- There is a defibrillator in store.
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is a portable hearing assistance system.
- Colleagues are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 24/04/2023.
- The hearing assistance system was working at the time of testing.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Parking
- The store does have its own parking facilities.
- The car park is located Walsall Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
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Parking
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- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
- There are eight standard parking bays.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are one designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 227cm x 480cm.
- The marked zones around the Blue Badge parking bays have not got at least the recommended width of 120cm.
- The marked zone around the Blue Badge bay is 110cm to the side and 120cm to the rear.
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Paying
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- Parking is free (unlimited time).
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The entrance is clearly visible from the car park.
- Pedestrian walkways are available in the car park.
- The surface on the approach to the entrance(s) is tarmac and concrete tiles.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Petrol Station Forecourt
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Forecourt and Pumps
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- Colleagues are able to provide assistance at the pumps.
- Customers can use the fuelService app if they require assistance.
- An App can be used at this petrol station to inform colleagues of arrival.
- The App(s) used at this petrol station is/are; fuelService.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height range of the pump controls/screen is 115cm to 134cm.
- The height range of the fuel pump nozzle slot is 135cm to 137cm.
- There are not lowered pay at pump screens available.
- The disposable glove dispenser(s) is/are at a height of 96cm.
- The tyre pressure machine control heights vary between 99cm and 147cm.
- The height of the tyre pressure pump slot is 108cm.
- The height of the water pump slot is 108cm.
Approach
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Approach
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- The surface of the approach is tarmac and concrete tiles.
- There are bollards on the approach.
- The height of the bollard(s) is 96cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 107cm.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient.
- There is not a level landing at the top of the ramp/slope.
- The width of the ramp/slope is 107cm (3ft 6in).
- The ramp/slope does not bypass the step(s).
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Comments
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- MJB - the ramp was a dropped kerb at 3.7.
ATM(s)
- The ATM(s) is/are located to the right of the store entrance.
- The ATM(s) is/are 7m from the entrance.
- The controls/screen heights vary between 87cm and 127cm.
- There is not a lowered ATM available.
- There is an unused trolley storage which reduced access width to 60cm on the way to the ATMs. Please refer to photograph 1.
Entrance
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Entrance
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- This information is for the entrance located at the rear of the petrol forecourt.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is level access or ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 133cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There are security pillars at the entrance doors.
- The minimum width between the security pillars is 130cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 120cm.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 120cm.
- There are aisles obstructed by product bins.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- Background music is played at all times, the volume can be adjusted if requested.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the right of the entrance.
- There is step-free access to the checkout(s).
- There is not a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s) and self-service checkout(s).
- There are 2 staffed checkouts and 2 self-service checkouts.
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 1 and 2.
- The type of system is a fixed loop.
- Some of the hearing assistance systems are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 1 and 2.
- The hearing assistance system(s) was/were tested on 24/04/2023.
- The hearing assistance system(s) was/were working at the time of testing.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 54cm and 137cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
- The self-service checkouts are card payment only.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.