Access Guide
Summary
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Services Available
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- In this store these services are available; National/Health Lottery and Costa Coffee.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store does not have its own parking facilities.
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By Bus
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- There is not a bus stop within 150 metres of the store entrance.
- The nearest bus stop is approximately160m away on Trafalgar Road with direct links to Sidcup, North Greenwich, Lewisham and Peckham.
- For more information on TFL Buses please click here (opens new tab).
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By Train
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- The nearest train station is Maze Hill.
- Maze Hill Station is approximately 0.3 miles away from the store (7 minute walk) with direct links to Greenwich, Rainham and Central London.
- For more information on timetables please click here (opens new tab).
- For more information on Maze Hill Station please click here (opens new tab).
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By Underground
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- The nearest underground station is North Greenwich.
- North Greenwich Underground Station is approximately 1.6 miles away from the store (32 minute walk) with direct links to Central London, Canary Wharf and Stanmore using the Jubilee Line.
- For more information on North Greenwich Underground Station please click here (opens new tab).
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By DLR
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- The nearest DLR station is Cutty Sark.
- Cutty Sark DLR Station is approximately 0.7 miles from the store (15 minute walk) with direct links to Canary Wharf, Central London and Stratford.
- For more information on Cutty Sark DLR Station please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please speak to a colleague at the checkout.
- This store is not part of the Sunflower Lanyard Scheme.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The defibrillator is in a staff only area.
Public Parking
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on Tuskar Street.
- The on-street parking is payable via Pay by Phone, using location code 805378.
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Public Car Park
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- There is not a car park for public use within approximately 200m (219yd).
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Approach (Entrance)
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Approach
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- The surface of the approach is block paving.
- The approach surface is uneven in places.
- There is a slope with a very easy incline.
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Comments
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- Photograph 1 shows the approach from the right as you face the store entrance.
- Photograph 2 shows the approach from the left as you face the store entrance.
ATM(s)
- The ATM(s) is/are located to the right as you face the entrance.
- The ATM(s) is/are 12m from the entrance.
- The controls/screen heights vary between 85cm and 115cm.
- There is not a lowered ATM available.
Entrance
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Entrance
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- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 176cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 175cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 118cm.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- There are some aisles that narrow down to 115cm next to product bins and structural pillars.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- Background music is played at all times.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located on the right as you enter the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are self-service checkout(s) and staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 92cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 72cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 1 and 3.
- The type of system is a fixed loop.
- Some of the hearing assistance systems are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 1 and 3.
- The hearing assistance system(s) was/were tested on 18/05/2021.
- The hearing assistance system(s) was/were working at the time of testing.
- There are 3 staffed checkouts available.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 95cm and 140cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
- There are 2 self-service checkouts available which are card payment only.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.