You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store has its own parking facilities.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • The bus stop is located on Baring Road, opposite the petrol station and services include- 284 Lewisham - Catford - Grove Park, 273 Lewisham - Chislehurst - Petts Wood.
  • For more information on Grove Park Bus Station (Travelling South) Stop A Bus Stop in --- Grove Park London please click here (opens new tab).
• By Train View
  • The nearest train station is Grove Park train station.
  • Walking distance is approximately 3 min (0.1 mile) via Baring Rd/A2212 Mostly flat.
  • For more information on Grove Park train station information please click here (opens new tab).
  • For more information on Southeastern railways travel information. please click here (opens new tab).

You are on Express with Petrol Station Summary. Skip to the next section.

Express with Petrol Station Summary

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• Services Available View
  • Other services available include; Self Service Jet Wash, National/Health Lottery, Air & Water unit, Costa Coffee and a petrol station.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• Any available colleague can help and assist.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (large).
• There is a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Petrol Station Forecourt. Skip to the next section.

Petrol Station Forecourt

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• Forecourt and Pumps View
  • Colleagues are able to provide assistance at the pumps.
  • Visitors should sound their vehicle horns for help and assistance.
  • The pumps are clearly signed.
  • It is possible to pay at the pump.
  • The height range of the pump controls/screen is 110cm to 130cm.
  • The height of the fuel pump nozzle slot is 130cm.
  • There are not lowered pay at pump screens available.
  • The paper towel dispenser(s) is/are at a height of 90cm.
  • The disposable glove dispenser(s) is/are at a height of 110cm.
  • The tyre pressure machine control heights vary between 135cm and 145cm.
  • The height of the tyre pressure pump slot is 100cm.
  • The height of the water pump slot is 100cm.
• Comments View
  • Photographs 6 and 7 show the jet wash area and the jet wash controls.

You are on Parking. Skip to the next section.

Parking

• The store does have its own parking facilities.
• The car park is located Baring Road.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park surface is concrete.

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• Parking View
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are signposted and have markings which are faded.
  • There is/are 1 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm.
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
• Paying View
  • Parking is free (unlimited time).
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • Pedestrian walkways are available in the car park.
  • The surface on the approach to the entrance(s) is concrete.
  • There is a pedestrian crossing between the designated Blue Badge parking bays and the entrance.
  • The pedestrian crossing is level (flush) with the Blue Badge parking bays and has a dropped kerb leading to the approach to the entrance(s).
  • The crossing leads from Blue badge bay to the ATM, there is a dropped curb that allows access to the pavement that covers the front of the store.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is tarmac and concrete tiles.
  • The approach surface is uneven in places.
  • There are bollards on the approach.
  • The height of the bollard(s) is 100cm.
  • The bollards do not contrast visually with the paving.
  • The minimum width between the bollards is 130cm.
  • There is step-free access on the approach.
  • There is a ramp with a very easy incline.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has no handrails.
  • The width of the ramp/slope is 100cm (3ft 3in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • Photograph 1 shows the bollards located at the ATM and the dropped curb.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located on the left front corner of the forecourt store.
• The ATM(s) is/are 15m from the store main entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 100cm.
• The bollards contrast visually with the tarmac.
• The minimum width between the bollards is 135cm.
• The controls/screen heights vary between 90cm and 140cm.
• There is not a lowered ATM available.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the store.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 120cm.
  • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • There are security pillars at the entrance doors.
  • The height of the bollard(s) is 175cm.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 150cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 120cm.
  • There is a slope with a very easy incline.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are not 150cm+.
  • The minimum aisle width is 120cm.
  • There maybe product displays within the aisles, reducing width.
  • The lighting levels are good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
  • Background music is only played at certain times.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the left as you enter the store.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are not clearly signed.
  • The lighting levels at the checkout(s) are moderate to good.
  • There is a/are staffed checkout(s) and self-service checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 90cm.
  • There is not a lowered section at the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; till 1.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); till 1.
  • The hearing assistance system(s) was/were tested on 26/05/2021.
  • The hearing assistance system(s) was/were not working at the time of testing.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 90cm and 140cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left of the checkouts.
  • This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is written text signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens inwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 90cm (2ft 11in).
  • The contrast between the internal door and wall is high.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 160cm x 220cm (5ft 3in x 7ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is low.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is low.
  • The contrast between the walls and floor is medium.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 175cm from the floor.
• Additional Fixtures View
  • There is not a mirror.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 105cm (3ft 5in).
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
  • The wash basin tap type is twist/turn.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 110cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 105cm (3ft 5in).
  • The contrast between the hand dryer and the wall is good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.