You are on Summary. Skip to the next section.

Summary

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• Services Available View
  • The following Tesco services are available at this store; F&F Clothing.
  • In this store these services are available; Coin Exchange, National/Health Lottery and Photobooths.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store does not have its own parking facilities.
  • For more information onhttps://www.calderdale.gov.uk/transport/parking/carparks/town.jsp?town=halifax please click here (opens new tab).
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • The bus stop is located on Market Street and is served by bus routes 501, 503, 510 and 512.
    There are links to various destinations including Huddersfield and Bradford.
  • For more information on First Bus please click here (opens new tab).
• By Train View
  • The nearest train station is Halifax.
  • Halifax Station is approximately 0.3 miles from the store.
    There are links to various destinations Huddersfield, Leeds and Doncaster.
  • For more information on timetables and ticket prices please click here (opens new tab).
  • For more information on Halifax Station please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• You can get help and assistance at Customer Service or from a shop floor colleague.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a/are wheelchair(s) available to borrow.
• To obtain mobility aids please contact a colleague.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (shallow).
• There is not a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• The staff office could be used if required for someone in distress.
• The defibrillator is located behind the checkouts at customer service with staff only access.

You are on Public Parking. Skip to the next section.

Public Parking

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• On Street Blue Badge Parking View
  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Westgate.
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • The Blue Badge bays are marked widthway only.
• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Union Street.
• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on Union Street.
  • The name of the car park is Pennine Retail Park Car Park and New Street Car Park.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).
• Additional Public Parking Information View
  • For more information on public parking please click here (new tab).

You are on Approach (Market Street to Store). Skip to the next section.

Approach (Market Street to Store)

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• Approach View
  • The surface of the approach is stone/concrete tiles.
  • The approach surface is uneven in places.
  • There is step-free access on the approach.
• Comments View
  • The photographs show the approach on Market Street from the left and right of the store.
    
  • At the time of the survey work was underway on Westgate House and scaffolding was in place.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the store.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO Metro'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 130cm.
  • There are security pillars at the entrance doors.
  • The height of the bollard(s) is 135cm.
  • The security pillars do contrast visually with the flooring.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitisers range between 118cm and 145cm.
  • There are additional wall mounted hand sanitisers located at various points around the shop floor.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 92cm.
  • There are pillars throughout the store that restrict the width of some of the aisles, as seen in photographs 6 and 7.
    Photograph 8 and 9 shows the last aisle to the left of the store as you enter from the entrance where a small selection of F&F Clothing and pay as you go mobile phones are located.
    Photograph 10 shows the photobooth and coin exchange which are located at the front of the checkouts to the left of the store as you enter from the entrance.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
  • Background music is played at all times.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located ahead and to the left as you enter the store.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are self-service checkout(s) and staffed checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 92cm.
  • There is not a lowered section at the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; 3.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance system(s) was/were tested on 19/04/2021.
  • The hearing assistance system(s) was/were not working at the time of testing.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 54cm and 140cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Checkouts (Customer Service). Skip to the next section.

Checkouts (Customer Service)

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• Checkout Area View
  • The checkout(s) is/are located to the right as you enter the store.
  • There is step-free access to the checkout(s).
  • There is not a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are staffed checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 92cm.
  • There is not a lowered section at the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; 100.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is not/are not signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); 100.
  • The hearing assistance system(s) was/were tested on 19/04/2021.
  • The hearing assistance system(s) was/were working at the time of testing.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.